Regional Manager

3 weeks ago

London, Greater London, United Kingdom One Retail Full time
Regional Manager - London

Regional Manager - Healthcare Catering
Location: Covering London / South East
Salary: Up to 50,000 PA plus Company car / Car Allowance and Benefits

Are you a dynamic and results-driven leader with a passion for delivering exceptional food service in the healthcare sector? Do you thrive in a fast-paced, multi-site environment where you can make a real impact? If so, we want to hear from you

About the Role

As a Regional Manager, you will be responsible for the strategic and operational management of catering services across multiple healthcare sites within your region. You will lead and develop high-performing teams, ensuring contractual, financial, and operational excellence while consistently delivering outstanding patient and customer experiences.

Key Responsibilities

People Leadership

  • Inspire, develop, and lead your team to create a positive, high-performing work environment.
  • Identify training needs and provide development opportunities to build capability and ensure succession planning.
  • Ensure all unit teams are skilled, motivated, and have the resources to deliver exceptional service.
  • Monitor staff performance, address absenteeism, and implement initiatives to enhance workforce efficiency.

Client & Customer Excellence

  • Build and maintain strong relationships with key stakeholders, including senior clients and on-site teams.
  • Ensure all contractual KPIs and SLAs are consistently met or exceeded.
  • Monitor patient and customer feedback trends, driving initiatives to improve overall satisfaction.

Financial & Commercial Performance

  • Drive financial performance, ensuring all units meet or exceed budget and business targets.
  • Regularly review unit performance, identifying opportunities for cost efficiencies and revenue growth.
  • Develop and implement business plans to optimize financial performance across the region.

Operational & Safety Standards

  • Oversee daily catering operations across multiple sites, ensuring high-quality food and service delivery.
  • Implement process improvements to enhance efficiency and overall service.
  • Ensure full compliance with Health, Safety, and Environmental (HSE) regulations across all sites.
What We're Looking For

Experience & Skills:

  • Senior management experience in catering, ideally as a Regional Manager or similar.
  • Proven ability to manage multiple sites, P&Ls, and large teams across a region.
  • Strong financial acumen, with experience in budgeting, cost control, and business planning.
  • Excellent client relationship management skills, with a focus on exceeding expectations.
  • Strong leadership and people management capabilities, with a passion for developing high-performing teams.
  • IT proficient, with a valid UK driving license and willingness to travel regionally.

Personal Attributes:

  • Curious - Innovative, solution-focused, and always seeking improvements.
  • Confident - Takes ownership, delivers results, and builds a culture of continuous learning.
  • Courageous - Leads by example, challenges the status quo, and fosters an empowering team culture.
Why Join Us?

Work with a leading healthcare catering provider delivering meaningful services.
Lead a high-impact, multi-site role with opportunities for professional growth.
Competitive salary, benefits package, and regional travel.

Ready to make a difference? Apply today and be part of a team dedicated to delivering excellence in healthcare catering

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