Restaurant General Manager

2 weeks ago

Brockenhurst, United Kingdom THE PIG Hotels (Home Grown Hotels) Full time

Restaurant General Manager - Brockenhurst, Hampshire

THE PIG, Brockenhurst, Hampshire

Pay: Up to £45,000 DOE plus additional tronc points (OTE 52,000)

Hours: Full Time, 45 hours per week. Including evenings and weekends.

We are excited to be starting our search for a passionate and customer focused Restaurant General Manager to lead our busy Restaurant, Bar & Wine teams at THE PIG.

This is a rare opportunity to join the group in an influential senior role, with future progression pathways to Deputy General Manager and Hotel Director.

At THE PIG, we offer our guests a daily changing menu which is dedicated to the ingredients grown within our own kitchen garden and fresh produce provided by our local suppliers. We guarantee each service to be different, fun, and full of atmosphere

We are seeking an experienced Restaurant General Manager to oversee and drive all aspects of our restaurant operations. You will have a passion for teamwork and developing people to deliver our purpose of being 'The Future of Caring and Considered Hospitality'.

Along with our passion for locally sourced ingredients we offer an extensive wine list to our guests, from wines across the world, local British produce to our very own PIG offering We are looking for someone with a genuine passion for food, wine & beverages, and in return we encourage direct supplier engagement with trips and tours to develop you and you team's knowledge.

This is a hands-on strategic leadership role focused on ensuring the delivery of exceptional guest experiences; effectively developing and implementing innovative strategies to enhance guest satisfaction and revenue generation.

You will be responsible for managing the restaurant operations within budget and to the highest brand standards. Leading the restaurant, bar and wine team by attracting, recruiting, training and creating development paths for the team. The role will have a strong focus on the development and growth of the HOD team and will be responsible for supporting, overseeing and co-ordinating the operation between Bar, Restaurant and Wine.

Monitoring guest feedback, resolving issues, and striving to continuously improve the overall Restaurant experience for our guests. You will be commercially minded and entrepreneurial, being able to spot opportunities and act swiftly.

You will be motivated by targets and be able to impart enthusiasm for sales on your teams, you will also understand how to manage costs and control operational spending including payroll, inventory control, waste management, and stock ordering. Overseeing rosters and payroll, you will optimise staffing schedules to meet the business needs.

Experience in a similar role is essential, you must have a clear understanding of traditional restaurant service, and how to use this knowledge to drive and improve standards. Candidates must be capable and confident to take on responsibility for the hotel during shifts, acting as Duty Manager, being prepared and able to deal with incidents or emergency situations.

This is an exciting role for someone who is looking for the next step in their career with a growing group that genuinely cares about developing people.

Pay details: Up to 45,000 DOE inclusive of fixed tronc payment, plus additional variable tronc points (OTE 52,000)

We are dedicated to making THE PIGs an inspiring, exciting and fun place to work and in return for your hard work you can expect something a little different:

  • Staff stays - free B&B.
  • 35% discount on food, beverages & treatments.
  • Meals on duty.
  • Annual holiday increase (up to 33 days)
  • Take home goods - cost price.
  • Free access for you and your family to an on-demand GP, Physiotherapy, and counselling services through Help@Hand.
  • A range of learning & development courses.
  • Anniversary vouchers - dinner with wine for 2.

Home Grown Hotels is committed to encouraging equality, diversity, and inclusion. We are an equal opportunity employer and will not discriminate against candidates based on any of the protected characteristics set out in the Equalities Act 2010.

Robin Hutson: 'As with all good hospitality, THE PIG is fundamentally about people; it's the personalities, passion, knowledge, and skills of the people we work with that somehow converge to creating THE PIG experience'.

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