Supported Housing Assistant

4 weeks ago

United Kingdom 4Recruitment Services Full time
4Recruitment Services are seeking a Supported Housing Assistant to work at a short-term temporary accommodation that houses 48 single people, aged 16+ who are homeless or at risk of homelessness.

The client offers an accommodation based service to provide housing support to people with complex needs to give them the skills needed to move towards living independently.

The service users may have support needs including mental health, drugs/alcohol dependency, ex-offenders, rough sleepers, homeless, past trauma, PTSD to name a few.

The Supported Housing Assistant will heavily contribute to the day-to-day running of the scheme undertaking a range of administrative tasks and customer service responsibilities.

The post holder will be required to cover various shift patterns that are on a fixed 4 week rolling rota, consisting of early & late shifts, and will involve working some weekends.

DUTIES AND RESPONSIBILITIES INCLUDE:
  • Reception duties and being first point of contact for customers and visitors.
  • Cleaning & preparing any vacant flats ready for re-let.
  • Ensuring Health & Safety checks are completed in flats and communal areas of the scheme.
  • Completing housing assessments with prospective customers.
  • New customer sign ups.
  • Reporting repairs.
  • Ordering furniture stock for flats and general office supplies.
  • Recognises signs of distress in clients and identifies ways to reduce this.
  • Assisting clients with day-to-day support and tenancy issues.

ESSENTIAL REQUIREMENTS:
  • Experience of working with vulnerable client groups.
  • Experience of housing management and/or social care environment.
  • Ability to resolve the conflict, complaint and being proactive.
  • Computer skills upper intermediate is necessary. Spreadsheets, PowerPoint, Access, Microsoft word are essential
  • The role will need more than admin skills as role holder will have daily contact with residents that have complex needs
  • Good communications skills are highly required.
  • Enhanced DBS Check
What we offer:
  • 24 hour one on one specialist consultant based within your geographical area
  • 4Recruitment Services Employee Benefits Programme
  • Our own dedicated payroll support ensuring you get the full benefits of your payment
Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.

To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email (url removed).

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