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Team Administrator

3 months ago

Wantage, United Kingdom Oxford Health NHS Foundation Trust Full time
Job overview

Do you have excellent administrative and organisational skills? 

We are looking for a proactive and flexible administrator to help achieve our vision for better access to dedicated mental health support in local community settings.  

Oxford Health is excited to be improving access to mental health support across Oxfordshire through the introduction of community multi-disciplinary mental health support hubs. Making it easier for patients to obtain the help they need, when they need it, within their community.

We’re looking for someone who is organised, forward-thinking, has plenty of enthusiasm and motivation, and works well in a team.  Excellent interpersonal and written and verbal communication skills are essential.

 

Main duties of the job

This role needs someone who is passionate about innovative integrated ways of working and a partnership approach to caring for people in need of mental health support.

In this role, you will support the existing administrator by taking on a vital role and be responsible for providing an excellent service for our service users. You will be taking phone calls from service users and professionals within and outside of the Trust.  You will also be responsible for general administration duties for clinical staff, minute taking and data recording and collection. 

 

Working for our organisation

Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.

Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible 

Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”

Our values are: “Caring, safe and excellent”

At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:

  • Excellent opportunities for career progression
  • Access to tailored individual and Trust wide learning and development
  • 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
  • NHS Discount across a wide range of shops, restaurants and retailers
  • Competitive pension scheme
  • Lease car scheme
  • Cycle to work scheme
  • Employee Assistance Programme
  • Mental Health First Aiders
  • Staff accommodation (please note waiting lists may apply)
  • Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

 

Detailed job description and main responsibilities

This is an exciting opportunity for an experienced administrator to support the existing administrator and team manager get each hub team set up and established.

The service is Monday to Friday 9-5. The days to be covered are a Thursday & Friday.

Please see attached JD/PS for full details.

Person specification Qualifications Essential criteria
  • Higher Education qualification (i.e. 'A' Level/NVQ III standard) or equivalent/previous experience in an Administration Assistant role.
Knowledge and Experience Essential criteria
  • Experience of using Office computer programs including MS Teams, Excel, Word and Outlook
  • Ability to manage and prioritise own workload
  • Ability to liaise with both the public and all professionals in a confident and effective manner
Desirable criteria
  • Experience of working in a healthcare environment
  • Working knowledge of email systems and Care Notes
People Skills Essential criteria
  • Able to communicate with staff across all levels of the organisation
  • All new starters have a 6 month probationary period. This, together with the induction process, aims to create a positive supportive working environment allowing new employees to learn key elements of their role over a reasonable timescale
  • Candidates not currently employed by the Trust who attend an interview for non-qualified Band 1-5 posts are required to undertake numeracy and literacy assessments.
  • Appointment to this post is subject to the trust receiving satisfactory references covering 3 years of employment or study. Please ask your referees to respond promptly to reference requests.
  • Employees are expected to undertake mandatory and statutory training related to their role.
  • We are ambitious in our pursuit of excellence, driven by the belief that a fair, just and fully inclusive organisational culture enables our teams to deliver the best quality of care and services possible and we work hard to ensure that our diverse workforce reflects the communities that we serve. 
  • We welcome applications from all sections of the community, are an Equal Opportunities employer with a number of internal networking groups to support our employees and where possible will always look to make reasonable adjustments in order that you can fulfil the role to recognise your full potential. All our employees are committed to demonstrating through their behaviour our core values – safe, caring and excellent.
  • Oxford Health is committed to safeguarding and promoting the welfare of children and vulnerable adults, we expect all staff and volunteers to share this commitment.
  • Oxford is a world-renowned centre of excellence for research. Oxford Health works closely with the University of Oxford department of Psychiatry and the Department of Primary care, has a Biomedical Research Centre dedicated to improving mental health and the NIHR Clinical Research Facility at the Warneford site. The Trust also hosts the NIHR Applied Research Collaboration (ARC) which carries out applied research that directly impacts patient health and wellbeing

Oxford Health NHS Foundation Trust are pleased to be a Gold Award holder under the Armed Forces Covenant Employer Recognition Scheme. We have an active Armed Forces network within the Trust and offer a Guaranteed interview scheme to candidates who meet the essential requirements for the job. For more information or any specific questions, please do contact us at Careers@Oxfordhealth.nhs.uk