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Resident Liaison Officer

4 months ago

Plymouth, United Kingdom Build Recruitment Full time

Resident liaison officer

Plymouth

Start ASAP

Full time hours

Permanent contract

Salary 28k

The Company:

Build Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment - from executive to operative level.

With offices in London, Manchester and the Southwest, we specialise in Housing, Construction, Facilities Management, Property, Surveying, Health & Safety and Sales. We supply candidates from executive to operative level, and are currently working with a social housing contractor , who are looking for a Resident Liaison Officer based in the Exeter area.

Our client is looking for a RLO to with within their social housing planned and reactive maintenance contracts in and around the Exeter area.

Day to Day

  • To liaise with social housing tenants daily
  • Communicating work progress between client, contractor and resident
  • Sending out email and letter correspondence
  • Must have excellent communication skills
  • Experience of dealing with complaints and trick situations

Requirements (Skills & Qualifications

  • Experience in a customer service role
  • Ideally some social housing maintenance knowledge
  • Experienced in writing letters and composing emails
  • Good communicator
  • Must be computer literate using Microsoft office
  • Driving licence desirable

Benefits:

  • Holiday entitlement
  • Mileage claimable
  • Holiday and pension contributions

Please apply or contact Kirsty Rutlidge at Build Recruitment for further details.

We'll take the time to understand your career history and motivations for a new role. We'll also take references and may ask for proof of eligibility to work in the UK.

We work with a wide variety of clients in the public and private sector, and we will work with you to identify clients in which your skills, experience and personality will fit. Once we submit you for a role you will receive support and regular communication throughout the interview process.

From there our commitment to you is all about being your career partner. We'll identify suitable jobs, provide support, and career guidance and even provide regular salary benchmarking.

Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.