Eye Care Liaison Officer

4 months ago

Plymouth, United Kingdom RNIB Full time

**Position Details Job Title**: ECLO (Eye Care Liaison Officer) Job Level: M3 Directorate: Services Department: Eye Care Support Service Location: Plymouth Type of Contract: Permanent Hours: 35 Reports to: Service Manager Purpose of Job: This is an exciting opportunity to join RNIB flagship Eye Care Support Service at Royal Eye Infirmary, Plymouth. In this role, you will be a vital member of the team working directly with people diagnosed with conditions causing sight loss, their family members and carers. You will provide critical emotional support, information and guidance face to face within hospital settings and via telephone or digital platforms as required. Each day you will support people affected by sight loss to identify their needs, access information and make informed choices which enable and empower them to maintain their independence.

You will be critical in developing referral pathways and partnerships with Statutory and Third Sector partners, NHS Eye Care Services and community-based partners to develop referral routes, relationships and partnership working to support the needs of people living with a sight condition in the Plymouth area. Impact: Line Management Responsibility No Line management responsibility Financial Responsibility: No budget responsibility. Decision Making Responsibility: Required to make judgements and to solve problems within discipline and within defined area Main Accountabilities: 1. Provide advice, information, practical and emotional support, to people of all ages affected by sight loss.

2. Provide a person-centred screening of needs by telephone, in person and via digital platforms, ensuring those affected by sight loss feel more confident about where and how to get support, advice and guidance, signposting and referring patients to a wide range of services and organisations, as identified in the screening of needs. 3. Develop positive working relationships to establish and maintain referral routes with a range of health, statutory and third sector organisations.

4. Provide basic visual awareness training to eye clinic staff and others as required. 5. To provide information and guidance on the certification and registration process for people with sight loss.

To support eye clinic staff with the processing of the Certificate of Visual Impairment (CVI) 6. Maintain an up-to-date and comprehensive information resource relating to services available for people with sight loss. 7. Support patient's, family and carers with advice on falls prevention and refer to available services where appropriate.

8. When needed, act as an advocate for patients to navigate the complexities of the sight loss pathway to ensure they receive appropriate services. 9. Collate and maintain accurate patient records and input quality data using multiple IT systems.

Undertaking high-quality case recording in line with the highest standards and best practice principles and ensuring compliance with all GDPR and information governance policies and procedures. 10. Engage patients, their family members or carers to gather feedback on the ECLO service. Positively contribute to RNIB evaluation, monitoring and continuous improvement of the service.

11. Attend clinical audit meetings, steering groups, forums and other events to promote the benefits of the service. 12. Positively contribute to a range of local and national ECLO team meetings, networks, training and information events.

Attend mandatory ECLO seminars and take responsibility for own CPD. 13. Ensure that specific safeguarding risks, GDPR and regulatory requirements are understood, applied and managed in line with relevant NHS and RNIB policies. 14.

Support volunteers within the ECLO service and wider RNIB activities, where appropriate General The following points are common to all job descriptions: 1. Undertake any other duties commensurate with the post 2. Adhere to all RNIB policies and procedures 3. In addition to the safeguarding induction information, you will receive when you join RNIB you are required to complete safeguarding training, this must be completed within four weeks of joining RNIB.

4. Safeguarding of Vulnerable Adults To complete training on Safeguarding of Vulnerable Adults and be able to understand and implement the training accordance with Safeguarding policies and procedures. Taking responsibility for reporting any safeguarding concerns to the Safeguarding Team and Line Manager.

  • Resident Liaison Officer

    2 months ago

    Plymouth, United Kingdom PSR Solutions Full time

    We are seeking a highly motivated and experienced Residential Liaison Officer to join our client team. The successful candidate will be responsible for managing the relationship between our organization and the residents of our residential properties. The ideal candidate will have excellent communication skills, a strong sense of empathy, and a passion for...

  • Resident Liaison Officer

    4 weeks ago

    Plymouth, United Kingdom PSR Solutions Full time

    We are seeking a highly motivated and experienced Residential Liaison Officer to join our client team. The successful candidate will be responsible for managing the relationship between our organization and the residents of our residential properties. The ideal candidate will have excellent communication skills, a strong sense of empathy, and a passion for...

  • Agent Liaison Officer

    4 months ago

    Plymouth, United Kingdom Plymouth University Full time

    The International Office team is responsible for the recruitment of international students. In order to achieve our goals we collaborate with student recruitment agents across the world. We are seeking an Agent Liaison Officer to maintain and enhance those relationships. The role involves maintaining financial and contractual records, training and...

  • Liaison Consultant in Psychiatry

    1 month ago

    Plymouth, Plymouth, United Kingdom ID Medical Group Services Full time

    Position OverviewWe are excited to announce an opening for a Consultant Psychiatrist Liaison at ID Medical Group Services. This role is pivotal in providing specialized psychiatric support and consultation within a healthcare framework.Key ResponsibilitiesDeliver expert psychiatric evaluations and recommendations to enhance patient care.Collaborate with...

  • Eye Care Consultant

    2 weeks ago

    Plymouth, Plymouth, United Kingdom Practice Plus Group Full time

    About The RoleDeliver Exceptional Patient Care and Expect the Best for YourselfBring your specialist knowledge and experience of Ophthalmology to a more progressive and rewarding environment at our Practice Plus Group Hospital. One where, as part of a highly professional but friendly and compassionate team, you will get to provide both NHS and private...

  • Eye Care Consultant

    3 weeks ago

    Plymouth, Plymouth, United Kingdom Practice Plus Group Full time

    About The RoleDeliver Exceptional Patient Care and Expect the Best for YourselfBring your specialist knowledge and experience of Ophthalmology to a more progressive and rewarding environment at our Practice Plus Group Hospital. One where, as part of a highly professional but friendly and compassionate team, you will get to provide both NHS and private...

  • Senior Liaison Psychiatrist Consultant

    3 weeks ago

    Plymouth, Plymouth, United Kingdom ID Medical Group Services Full time

    We are seeking a highly skilled Consultant Psychiatrist Liaison to join our team at ID Medical Group Services.About the Role:As a Consultant Psychiatrist Liaison, you will be responsible for providing high-quality psychiatric care to patients in a liaison setting.You will work closely with our multidisciplinary team to deliver excellent patient outcomes and...

  • Senior Liaison Psychiatrist Consultant

    2 weeks ago

    Plymouth, Plymouth, United Kingdom ID Medical Group Services Full time

    We are seeking a highly skilled Consultant Psychiatrist Liaison to join our team at ID Medical Group Services.About the Role:As a Consultant Psychiatrist Liaison, you will be responsible for providing high-quality psychiatric care to patients in a liaison setting.You will work closely with our multidisciplinary team to deliver excellent patient outcomes and...

  • Liaison Consultant in Psychiatry

    1 month ago

    Plymouth, Plymouth, United Kingdom ID Medical Group Services Full time

    Position OverviewWe are excited to announce a vacancy for a Consultant Psychiatrist Liaison at ID Medical Group Services. This role is pivotal in providing expert psychiatric support and consultation within a multidisciplinary team.Key ResponsibilitiesDeliver comprehensive psychiatric assessments and interventions.Collaborate with healthcare professionals to...

  • Liaison Consultant in Psychiatry

    1 month ago

    Plymouth, Plymouth, United Kingdom ID Medical Group Services Full time

    Position OverviewWe are excited to announce a vacancy for a Consultant Psychiatrist Liaison at ID Medical Group Services. This role is essential in providing expert psychiatric support and consultation within various healthcare settings.Key ResponsibilitiesDeliver high-quality psychiatric assessments and interventions.Collaborate with multidisciplinary teams...

  • Residential Care Administrator

    1 month ago

    Plymouth, Plymouth, United Kingdom Amica Care Trust Full time

    Amica Care Trust provides a variety of support services, including day care, assisted living, and specialized dementia care. We are seeking a Residential Care Administrator to become a vital member of our team.Role Overview:Key contributor to the Home and Support Office operationsAssist Home Management with administrative tasksServe as the primary contact...

  • Senior Care Assistant

    3 months ago

    Plymouth, United Kingdom Nazareth Care Full time

    **About The Role**: We have opportunities at our care home for Senior Care Assistant roles. The main responsibility of the job is to deliver a high standard of care to our residents. - This role is full time and is 33 hours per week. **Duties and Responsibilities**: - To actively participate and supervise in the delivery of care to the residents - Support...

  • Education Health

    3 months ago

    Plymouth, United Kingdom Akton Recruitment Full time

    Plymouth £23/hr **Start date**: ASAP AKTON recruitment is working closely with the local authorities and we are searching for an experienced EHCOP Officer in the Plymouth area. 3 - 6 months contract. Ideal for those who are looking for a temporary contract position. Responsible for writing Education, Health and Care plans (EHCP) based on an analysis of...

  • Residential Care Coordinator

    1 month ago

    Plymouth, Plymouth, United Kingdom Amica Care Trust Full time

    Position OverviewAmica Care Trust is in search of a dedicated Residential Care Coordinator to enhance our administrative team. This pivotal role is essential for maintaining the operational efficiency of our care facility.Key ResponsibilitiesProvide comprehensive administrative support to ensure seamless daily operations.Foster effective communication among...

  • Care Team Leader

    1 week ago

    Plymouth, Plymouth, United Kingdom Nazareth Care Charitable Trust Full time

    About The RoleWe are seeking a highly skilled and compassionate Senior Care Assistant to join our team at Nazareth Care Charitable Trust. As a Senior Care Assistant, you will play a vital role in delivering high-quality care to our residents, ensuring their physical, emotional, and social needs are met.Duties and Responsibilities:Supervise and participate in...

  • Care Team Leader

    1 week ago

    Plymouth, Plymouth, United Kingdom Nazareth Care Charitable Trust Full time

    About The RoleWe are seeking a highly skilled and compassionate Senior Care Assistant to join our team at Nazareth Care Charitable Trust. As a Senior Care Assistant, you will play a vital role in delivering high-quality care to our residents, ensuring their physical, emotional, and social needs are met.Duties and Responsibilities:Lead and supervise the care...

  • Care Team Leader

    1 week ago

    Plymouth, Plymouth, United Kingdom Nazareth Care Charitable Trust Full time

    About The RoleWe are seeking a highly skilled and compassionate Senior Care Assistant to join our team at Nazareth Care Charitable Trust. As a Senior Care Assistant, you will play a vital role in delivering high-quality care to our residents, ensuring their physical, emotional, and social needs are met.Duties and Responsibilities:Supervise and participate in...

  • Care Team Leader

    1 week ago

    Plymouth, Plymouth, United Kingdom Nazareth Care Charitable Trust Full time

    About The RoleWe are seeking a highly skilled and compassionate Senior Care Assistant to join our team at Nazareth Care Charitable Trust. As a Senior Care Assistant, you will play a vital role in delivering high-quality care to our residents, ensuring their physical, emotional, and social needs are met.Duties and Responsibilities:Lead and supervise the care...

  • Residential Care Coordinator

    1 month ago

    Plymouth, Plymouth, United Kingdom Amica Care Trust Full time

    Position Overview Amica Care Trust is in search of a dedicated Residential Care Coordinator to enhance our administrative team. This pivotal role is essential for maintaining the operational efficiency of our care facility. Key Responsibilities Provide comprehensive administrative support to ensure seamless daily operations. Facilitate effective...

  • Care Assistant

    4 weeks ago

    Plymouth, United Kingdom Nazareth Care Charitable Trust Full time

    About The Role We have opportunities for Care Assistant roles. The main responsibility of the job is to deliver a high standard of care to our residents. Duties and Responsibilities: To ensure each resident receives assistance with all elements of their personal care to include washing, dressing and assisting residents in all aspects of daily...