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Group Booking Supervisor

4 months ago

Lewes, United Kingdom Glyndebourne Full time

Extraordinary opera, extraordinary people

We have an exciting opportunity to join our Box Office Membership and Customer Service team on a Fixed Term contract until August 2025.

Reporting to our Head of Ticketing and Membership Services, the primary purpose of the role is to service group and hospitality bookings, ensuring an exceptional end to end customer experience. The position will involve working 5 days per week between Monday to Sunday.

You will need previous experience of working in a fast paced sales and customer service environment; demonstrable keyboard and accuracy skills (minimum 50 wpm and 100% accuracy); understanding of the logistics and operational aspects of managing group bookings and events, and the capability to inform the Box Office team, share clear objectives, and provide guidance and support.

To find out more about joining our world class team, please visit glyndebourne.com/jobs

Applications will be reviewed as they arrive.

Glyndebourne is an Equal Opportunities Employer and a Registered Charity. We promote equality, diversity and inclusion in our workplace and actively encourage applicants from all backgrounds to apply for vacancies, including ethnically diverse and disabled candidates, who are currently under-represented in our workforce. We are a Disability Confident Employer and so therefore we guarantee to interview all disabled applicants who meet the essential criteria for our vacancies. If relevant to you, please inform us of this in your covering letter.