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Domiciliary Care Referral Team Administrator

3 months ago

Warwick, United Kingdom Warwickshire County Council Full time

 

About the Team and the Role

 

The Domiciliary Care Referral Team (DCRT) within WCC require a permanent Administrator to support the admin requirements of the team working closely with all Placement Officers and the Team Manager.

 

DCRT broker care for vulnerable customers in Warwickshire by referring care to contracted care providers within Warwickshire. Care brokerage is essential for the Local Authority to meet its statutory obligation towards people in Warwickshire who require care, and also helps ensure that WCC meets its contractual obligations with providers.

 

Key Requirements

 

The DCRT admin post holder will specifically;

 

Complete and share required paperwork with care providers and relevant teams to ensure that care is able to start in a timely way; Undertake customer contacts to ensure that Warwickshire customers are well informed about commissioned care provision; Communicating with commissioned care providers around care delivery; Update internal recording systems including Mosaic; Undertake other admin tasks as required including, but not limited to setting up meetings, updating team recording spreadsheets, minute taking.

 

As the post holder will work with Placement Officers, liaising with customers and providers this is a brilliant development opportunity for anyone wishing to develop their career within social care and support and commissioning.

 

Working for Warwickshire – This is the difference you make 

 

Warwickshire County Council is a place where everyone feels?valued, included, safe, supported,?and?welcome. Our people are at the heart of this vision, could you be one of them? 

 

At Warwickshire County Council we are committed to ensuring Warwickshire’s economy is vibrant and supported by the right jobs, training, skills and infrastructure.  Our people vision for Warwickshire County Council is a great place to work where diverse and talented people are enabled to be their best.  

 

Your future matters to us, we provide a generous pension scheme which includes an employer contribution rate of typically around 19 percent per month, to help support your financial security during retirement. The scheme also offers a valuable package of benefits for members and their dependants. To find out more please visit:

 

Warwickshire Pension Fund homepage – Warwickshire Pension Fund'   

 

The benefits we offer include agile working, a valuable part of the pay and reward package for employees working in local government, generous annual leave entitlement, plus bank holidays and an additional day at Christmas, and access to Vivup benefits and discounts platform.  

 

Click here to view the benefits at Warwickshire County Council. 

 

Additional Information 

 

The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required. You must be able to speak and provide advice in accurate spoken English to the public.  

 

 For further details on this position please contact Scott Macdonald, Commissioner and acting DCRT Team Manager; scottmacdonald@warwickshire.gov.uk or Katie Herbert, Commissioning Manager; katherineherbert@warwickshire.gov.uk

 

Closing date:         28th August 2024
Interview date: 4th September 2024   

 

Should you require application forms in an alternative format / language or any adjustments to be made throughout the application process or upon appointment, please contact hrandpayroll@warwickshire.gov.uk and we will make every effort to meet your specific requirements. 

 

Warwickshire County Council is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce. See?more