The Sports Edit

2 weeks ago

London Greater London, United Kingdom Marks and Spencer Full time

Summary

From Merchandising and Marketing - Product Development and Design, through to Supply Chain and Space Planning - our mission is to bring stylish wardrobe, home and beauty essentials to our customers via an easy, inspiring shopping experience online and in store that will delight them every time.

As we accelerate the transformation of our business to suit the changing needs of our customer, we need results-orientated colleagues that not only have a passion for our product, but a strong team working ethos, creativity and a healthy commercial aim to join us on our journey.

All the details

To stay close to customers, our support teams are in the office three days a week as we believe that skills are developed through collaboration, and that spending time together makes us more creative and connected.

What's in it for you

Being a part of M&S is exactly that - playing your part to bring the magic of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just that little bit more special

After completing your probationary period, you'll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household. Competitive holiday entitlement with the potential to buy extra holiday days

Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.

A generous Defined Contribution Pension Scheme and Life Assurance.

A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.

Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.

Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.

Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.

A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.

What you'll do

The Senior Ecommerce Trading Executive is an integral role within the TSE team, working closely with
the Ecommerce Manager and cross functional teams to drive the business forward and deliver growth for
thesportsedit.com. Your core responsibilities will focus on site trading, site content, customer journeys and
delivering superior user experience across our 3 Shopify stores, plus you will be helping shape and
implement our SEO strategy.

Your key accountabilities will include

  • Utilise trading tools to identify and optimise site navigation, search and customer journeys across
    devices. Use commercial understanding to analyse and report on key online metrics using Google
    Analytics and identify opportunities to optimise site performance and conversion across devices.
  • Owner of key CvR metrics such as add to cart rate, engagement rate and bounce rates. Responsible for overall site merchandising, analysing customer behaviour using heat map tools,GA data and manage search and merchandising tool to optimise landing pages
  • Oversee briefing and creation of site assets. Overseeing the product launch schedule working with the Buying and Merchandising teams and Ecommerce assistant to ensure products are prepared to go live on time. Work closely with Marketing and Buying and Merchandising teams to align and deliver
    promotions and key campaigns on site
  • Support Ecommerce Manager in development sprints, running post development testing. Work with Ecommerce Manager to monitor and review existing Tech stack to enhance app performance
  • Management of SEO dashboard - weekly and monthly reporting, analysing keyword
    performance, site speed, site crawls, top organic pages on site. Brief actions to internal teams for site changes, development briefs, content briefs. Quarterly content strategy to support rankings - keyword research on topic areas, and keyword themes and SEO briefs to content writers.

Who you are

Your skills and experience will include

  • Experience managing Shopify or other CMS
  • Strong understanding of analytics tools including Google Analytics
  • Comfortable using and acting on data to optimise site performance
  • Experience working in an Ecommerce Executive or Trading role and willing to push your personal professional development to the next level.
  • Strong interpersonal and team-building capabilities, ability to develop strong trust-based
    relationships.
  • A strong mix of analytical , commercial focus and communication skills with an attention to detail will be pivotal to the role
  • A passion for fitness & well being

Everyone's welcome

We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

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