Renewals Manager

7 days ago

Cheltenham, United Kingdom Howden Insurance Brokers Ltd Full time
Who are we?

Howden is a collective - a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It's what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities - work / life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden.

At Howden, Corporate & Commercial, commercial insurance isn't just what we do - it's who we are. We support our clients through the complex landscape of commercial risk. We understand the diverse needs of businesses from large corporates to emerging ventures, meticulously crafting bespoke solutions to empower businesses to navigate uncertainty and achieve unwavering growth. Our depth of commercial insurance expertise allows us to protect client's assets and fuel their progress. When our clients prosper, we celebrate success with them; when challenges arise, we provide unwavering support.

Howden - Corporate & Commercial are on the hunt for a Renewals Manager within our highly successful Commercial Schemes division to support our team to deliver a first-class service to our clients. This role will see you contributing and delivering against a defined strategy focused on property owners. Highly driven you will thrive in a KPI and performance lead environment. Using your people leadership experience, you will guide your team to success through collaboration and coaching. This role provides you with the opportunity to help shape the future of this scheme and bring something very special to the property owners insurance market.

Please note this is a full-time, permanent role. You will be based in our Cheltenham office and ideally be onsite for 2-3 days per week on average. There is also a requirement to visit other offices from time to time, such as Colchester and London.

Overview:

  • To deliver the vision and strategy set for the department.
  • To manage the day-to-day trading/operations of the Branch/Department.
  • To ensure all SLA's and performance metrics meet or exceed target.
  • To lead, inspire, motivate, challenge, and develop staff.
  • To develop and maintain high morale and a good team spirit.

Knowledge:

  • Excellent knowledge of all the main classes of General Insurance and the CII's Code of Ethics and GDPR.

Skills

  • Commercial Acumen: Exhibit a keen understanding of financial principles and the ability to translate them into actionable strategies for business growth from either Insurance, Financial Services or Retail industries.
  • Excellent level of technical insurance skills would be an advantage.
  • Ability to lead and motivate our people creating a high performing culture.
  • Ability to coach and deliver operational training.
  • Ability to gather and analyse information from the client.
  • Stakeholder management to be able to operate effectively at all levels of the organisation and with external suppliers and partners.
  • Ability to persuade and influence others.
  • Ability to troubleshoot and problem solve.

Qualifications

  • GCSE Maths and English (or equivalent qualification).
  • A Levels (desirable).
  • Certificate in Insurance (desirable).

What do we offer in return?

A career that you define. At Howden, we value diversity - there is no one Howden type. Instead, we're looking for individuals who share the same values as us:

  • Our successes have all come from someone brave enough to try something new
  • We support each other in the small everyday moments and the bigger challenges
  • We are determined to make a positive difference at work and beyond


Reasonable adjustments

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working .

If you're excited by this role but have some doubts about whether it's the right fit for you, send us your application - if your profile fits the role's criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.

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