Customer Service Admin/ Aftersales
2 weeks ago
Your new company
Hays is delighted to be working with our global client, one of the world's most successful premium manufacturers of cars, motorcycles and provider of premium services. Our client demonstrates a commitment to innovation, sustainability and product responsibility all the way from development to production. Their aim is to play a dynamic and innovative role in shaping the face of mobility. Our clients highly value each and every person; their passion, commitment, uniqueness, and contribution to shaping the future success of their business.
Hays are recruiting for an exciting opportunity for a Customer Service Admin/ Aftersales to join our client on an ongoing long-term temporary assignment.
Location: Farnborough, UK. (Candidates should be based within a reasonable commute)Assignment type: Till end of the year (possible 12 months rolling contract extension where you will be engaged via Hays)Working environment: Hybrid working: 2 days in the office - 3 days at home is an option after training (1-3 months) based on a blended approach.Hours per week: 37.5Pay rate: £15.38
Your new role
What you'll need to succeed
Proven experience and knowledge within a sales and customer service environmentPrevious experience in Sales and/or Customer Service is essential.Previous experience in the Automotive or Financial Services industry is desirable.Computer-literate with sound knowledge of all Microsoft PackagesAbility to communicate at all levels, both internal and external.Self-motivated but also able to work well in a team with a proactive nature.Strong interpersonal and influencing skillsAbility to work under pressure and multitaskHigh attention to detail and accuracySelf-motivated, organised and confident in taking the lead where requiredSales through service attitude with proficient telephony skillsAble to self-manage and identify escalation pointsAbility to interact with a variety of people/departments at different levelsCapable of positive negotiationAbility to accurately handle and understand numerical data for quote to order process and reporting purposes
What you'll get in return
PensionOn-site canteenFree parking35 Days Holiday
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
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