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Aftersales Support

1 month ago

Farnborough, United Kingdom Haver & Boecker United Kingdom Ltd Full time

Responsibilities:

- Assist customers with inquiries, concerns, and complaints in a professional and timely manner
- Perform data entry and maintain accurate customer records
- Issuing valid quotations and processing orders
- Ensure excellent phone etiquette and maintain a positive and friendly demeanor
- Communicate effectively with customers

**Experience**:

- Previous experience in customer service or aftersales support is preferred
- Strong communication skills, both verbal and written
- Proficient in data entry and ability to navigate computer systems
- Familiarity with phone etiquette and professional customer service practices

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities, skills, or qualifications associated with the role.

**Job Types**: Part-time, Temp to perm

**Salary**: From £11.50 per hour

Expected hours: 25 - 30 per week

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Ability to Commute:

- Farnborough (required)

Work Location: In person

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