Senior Specialist, Customer Service

2 months ago

Chester, United Kingdom Hobson Prior Full time

Hobson Prior is seeking a Greek-speaking Senior Specialist for a Customer Service role in a pharmaceutical company. This role involves interacting with customers, processing orders, handling billing and account inquiries, and resolving customer issues. You will also be responsible for data analysis and preparation, problem-solving, and ensuring compliance with Global Distribution Practices.

Please note that to be considered for this role you must have the right to work in this location.

Responsibilities:

Receive and process customer orders.Respond to customer inquiries via phone, email, and fax.Inform customers about product quality issues or recalls.Monitor all open orders/deliveries until completion.Handle exceptions, coordinate with stakeholders, and escalate when necessary.Understand customer qualification market specifics and provide support for the customer qualification process.Perform audit control report review and escalate any potential deficiency.

Key Skills & Requirements:

Fluent in Greek.Experience in customer service and logistics is beneficial.Ability to use SAP (SD module) and other Customer Service applications.Advanced knowledge and use of Office productivity tools.Ability to identify, analyse and solve problems, with limited guidance.Quantitative and analytical skills.Ability to prioritize work and plan long term activity schedule.Ability to cooperate with other teams both internally and with external parties.Ability to identify and drive areas for continuous improvement.

For more information, please contact Mandi Cakwe.

Apply now

If you are interested in learning more or applying to this exciting opportunity then please click 'Apply' and upload a copy of your CV. Alternatively for further details or to talk directly to a life sciences recruitment specialist directly please select 'Contact me' at the top of this page.

Hobson Prior is a leading life sciences recruiter focused on finding exceptional people and matching them with the finest positions across the globe. Hobson Prior is acting as an Employment Agency in relation to this vacancy.

By providing your details and submitting this form you confirm you have read and understood our privacy policy. We only share your personal details with our group companies at acaciumgroup.com/affiliates and those categories of third parties in our privacy policy at hobsonprior.com/privacy-policy.

  • Aviation Customer Support Specialist

    4 weeks ago

    Chester, Cheshire, United Kingdom Customer Labs Full time

    Job Title: Aviation Customer Support ExecutiveAt Customer Labs, we're seeking a highly motivated and customer-focused individual to join our Aviation Customer Support Team as an Aviation Customer Support Executive.Job Summary:We're looking for a talented and enthusiastic individual to provide exceptional customer service to our aviation customers. As an...

  • Aviation Customer Support Specialist

    4 weeks ago

    Chester, Cheshire, United Kingdom Customer Labs Full time

    Job Title: Aviation Customer Support ExecutiveAt Customer Labs, we're seeking a highly motivated and customer-focused individual to join our Aviation Customer Support Team as an Aviation Customer Support Executive.Job Summary:We're looking for a talented and enthusiastic individual to provide exceptional customer service to our aviation customers. As an...

  • Aviation Customer Support Specialist

    4 weeks ago

    Chester, Cheshire, United Kingdom Customer Labs Full time

    Job Title: Aviation Customer Support ExecutiveAt Customer Labs, we're seeking a highly motivated and customer-focused individual to join our Aviation Customer Support team as an Aviation Customer Support Executive.Job Summary:We're looking for a talented and enthusiastic individual to work as part of our busy Customer Support Team. As an Aviation Customer...

  • Aviation Customer Support Specialist

    4 weeks ago

    Chester, Cheshire, United Kingdom Customer Labs Full time

    Job Title: Aviation Customer Support ExecutiveAt Customer Labs, we're seeking a highly motivated and customer-focused individual to join our Aviation Customer Support team as an Aviation Customer Support Executive.Job Summary:We're looking for a talented and enthusiastic individual to work as part of our busy Customer Support Team. As an Aviation Customer...

  • Customer Service

    5 months ago

    Chester, United Kingdom Specialist Motor Finance Limited Full time

    **Customer Service Advisor - up to £24,000 - Hybrid working - Monday - Friday 9am - 5pm** Specialist Motor Finance offer hire purchase agreements to customers who are not accepted by the mainstream lenders through a panel of motor introducers. **About the role** In addition to general and varied customer requests the customer service team also have...

  • Customer Service Specialist

    5 months ago

    Chester, United Kingdom ShortList Full time

    **Customer Service Specialist** **£25,000** **Chester Shortlist Recruitment are looking for a Customer Service Specialist to join a dynamic financial services business. You will be responsible for: - Continuously expand your knowledge about the range of savings products and services to address inquiries effectively. - Maintain the accuracy and currency...

  • Customer Service Specialist

    3 weeks ago

    Chester, Cheshire, United Kingdom CK Group Full time

    Customer Service Specialist RoleWe are seeking a highly skilled Customer Service Specialist to join our team at CK Group. As a Customer Service Specialist, you will be responsible for providing exceptional customer service to our clients, ensuring that their needs are met and exceeded.Key Responsibilities:Receive and process customer orders, ensuring...

  • Customer Service Specialist

    3 weeks ago

    Chester, Cheshire, United Kingdom CK Group Full time

    Customer Service Specialist RoleWe are seeking a highly skilled Customer Service Specialist to join our team at CK Group. As a Customer Service Specialist, you will be responsible for providing exceptional customer service to our clients, ensuring that their needs are met and exceeded.Key Responsibilities:Receive and process customer orders, ensuring...

  • Customer Service Advisor

    5 months ago

    Chester, United Kingdom Specialist Motor Finance Limited Full time

    **Customer Service Advisor - up to £24,000 - Hybrid working - Monday - Friday 9am - 5pm** Specialist Motor Finance offer hire purchase agreements to customers who are not accepted by the mainstream lenders through a panel of motor introducers. **About the role** In addition to general and varied customer requests the customer service team also have...

  • Customer Service Representative

    1 month ago

    Chester, Cheshire, United Kingdom Proclinical Staffing Full time

    Job Title: Senior Specialist - Customer ServiceProclinical Staffing is seeking a dedicated Senior Specialist for the Customer Service team at a pharmaceutical company. The ideal candidate will be fluent in Greek and have a knack for problem-solving.Key Responsibilities:Process customer orders, validating them and entering them into the SAP system.Handle...

  • Customer Service Representative

    1 month ago

    Chester, Cheshire, United Kingdom Proclinical Staffing Full time

    Job Title: Senior Specialist - Customer ServiceProclinical Staffing is seeking a dedicated Senior Specialist for the Customer Service team at a pharmaceutical company. The ideal candidate will be fluent in Greek and have a knack for problem-solving.Key Responsibilities:Process customer orders, validating them and entering them into the SAP system.Handle...

  • Customer Service Representative

    1 month ago

    Chester, Cheshire, United Kingdom Proclinical Staffing Full time

    Senior Specialist - Customer ServiceProclinical Staffing is seeking a dedicated Senior Specialist for the Customer Service team at a pharmaceutical company. The ideal candidate will be fluent in Greek and have a knack for problem-solving. This role involves interacting with customers, processing orders, handling billing and account inquiries, and resolving...

  • Customer Service Representative

    1 month ago

    Chester, Cheshire, United Kingdom Proclinical Staffing Full time

    Senior Specialist - Customer ServiceProclinical Staffing is seeking a dedicated Senior Specialist for the Customer Service team at a pharmaceutical company. The ideal candidate will be fluent in Greek and have a knack for problem-solving. This role involves interacting with customers, processing orders, handling billing and account inquiries, and resolving...

  • Customer Service Specialist

    3 weeks ago

    Chester, Cheshire, United Kingdom Mappin & Webb Full time

    Key Responsibilities:As a Customer Service Specialist at Mappin & Webb, you will be responsible for delivering exceptional customer service and support to our customers. This includes providing a positive and helpful attitude, administration experience with a keen eye for detail, and a passion for delivering exceptional customer service.Requirements: A...

  • Customer Service Specialist

    5 months ago

    Chester, United Kingdom Charterhouse Recruitment Services Full time

    **CUSTOMER SERVICE SPECIALIST (FINANCIAL SERVICES)** We are delighted to working with our client based in Chester who are expanding their Savings team with a Customer Service Specialist. Our client is a unique and growing business within the financial services sector, who pride themselves on being a customer-focussed business who champion the financial...

  • Customer Service Specialist

    1 month ago

    Chester, United Kingdom CV-Library Full time

    Northreach is a dynamic recruitment agency that connects businesses with top talent in the cell & gene therapy, fintech and digital sectors. Our mission is to provide a seamless and personalised recruitment experience for clients and candidates, and to create a positive work environment that encourages equality, innovation and professional growth. We have...

  • Customer Service Specialist

    1 month ago

    Chester, United Kingdom CV-Library Full time

    CK Group are recruiting for a Customer Service Specialist - Greek speaking, to join a global pharmaceutical company, based in Chester on a contract basis for 12 months. This is a multilingual role. Applicants must speak English and Greek fluently.  Salary: £17.00 per hour. Customer Service Specialist Role: Receive orders and enter them in...

  • Customer Service Specialist

    2 months ago

    Chester, United Kingdom Northreach Full time

    Northreach is a dynamic recruitment agency that connects businesses with top talent in the cell & gene therapy, fintech and digital sectors. Our mission is to provide a seamless and personalised recruitment experience for clients and candidates, and to create a positive work environment that encourages equality, innovation and professional growth.We have...

  • Customer Service Specialist

    1 month ago

    Chester, United Kingdom CK Group- Science, Clinical and Technical Full time

    CK Group are recruiting for a Customer Service Specialist - Greek speaking, to join a global pharmaceutical company, based in Chester on a contract basis for 12 months.This is a multilingual role. Applicants must speak English and Greek fluently. Salary:£17.00 per hour.Customer Service Specialist Role:Receive orders and enter them in SAP system after...

  • Senior Customer Service Associate Greek Language Specialist

    2 months ago

    Chester, Cheshire, United Kingdom Adecco Full time

    {"Job Title": "Senior Customer Service Associate Greek Language Specialist", "Job Description": "Adecco is proud to be recruiting on behalf of our prestigious client based in Chester for a Senior Greek Speaking Customer Service Agent to work on a 12-month contract initially.Our client is a global pharmaceutical company that develops and delivers medicines to...