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Caseworker

3 months ago

Portsmouth, United Kingdom Victim Support Full time

We have an exciting opportunity for a Domestic Abuse Caseworker to join the Eastern PIC team.

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

Flexible working options including hybrid working28 days annual leave plus Bank Holidays, rising to 33 days plus Bank HolidaysAn extra day off for your birthdayPension with 5% employer contributionEnhanced sick pay allowances, maternity & paternity paymentsHigh Street, retail, holiday, entertainment & leisure discountsAccess to our financial wellbeing hub & salary deducted financeEmployee assistance programme & wellbeing supportOngoing training & support with opportunities for career development & progression

About the role:

This role is based in Portsmouth, operating as a hybrid working model with three days in the office, and two working from home. All travel costs to and from appointments from your office base will be reimbursed.

As a Domestic Abuse Caseworker, you will be:

Focusing on victims of domestic abuse, providing a pro-active, short to medium term crisis intervention service through individual safety planning, advocacy, emotional & practical supportSupporting victims face to face or over the telephone to assist them in accessing services to keep them & their family safeDeveloping individual safety plans to meet client's needs as identified in the needs & risk assessmentProviding advocacy, emotional and practical support and information to victims including exploration of legal & civil options, housing, health and finance and support clients through the criminal justice systemParticipating in multi-agency meetings by being the voice of the client & follow up actions agreed in meetings keeping the client's safety at the forefront of proceedings

You will need:

A good understanding of domestic abuse & it's impactKnowledge of risk assessment, safety planning & risk managementAn understanding of Safeguarding issues, and the legal responsibilities surrounding these issuesTheoretical, practical & procedural knowledge of civil & criminal justice remedies for victims of domestic abuseExperience of working within a multi-agency and legislative frameworkExperience of managing a complex caseload, prioritising work effectivelyStrong crisis management skills & the ability to deal with stressful and difficult situationsGood communication, negotiation and advisory skills, both written and verbal when interacting with a range of agencies and individualsTo be able to use various IT applications including, Microsoft Word, Excel etc. and Case Management systemsThis role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirementPlease see attached Job Description and Person Specification for further details.

About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision


Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.


Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.


Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.


As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.


If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.



How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.


We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.