HR Caseworker

**HR Caseworker**

**Inside IR35**

**Contract Term**:6 months

**Contracting Authority**:MoD - Navy Command

**Location**:Hybrid (2 days in the Portsmouth Office)

The Ministry of Defence (MOD) is a central government department with a mission to protect our country and provide the ultimate guarantee of its security and independence, as well as helping to protect its values and interests abroad.

Navy Command Headquarters (NCHQ) in Whale Island, Portsmouth, is the nerve centre of the Royal Navy. It supports operations around the globe and provides the ships, people, aircraft, and equipment to deliver the UK’s Defence policy. NCHQ supports all the Royal Navy’s activities from front-line operations to personnel support and training; finance and governance; safety; equipment acquisition; programmes and planning; and Defence Engagement. Civil Servants and Armed Forces personnel work together in a wealth of interesting and challenging jobs in different disciplines, from finance; legal services; personnel and HR; project planning and managing contracts, to media and communications.

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**The Role**:
Caseworkers are responsible for investigating, compiling, and presenting all SC cases which are to be decided upon within Navy Command Headquarters at Decision Body (DB) or Appeal Body (AB) level.

**As a HR Caseworker, your main responsibilities would be**:

- To prepare and submit full and accurate SC investigations and other personnel casework files to the Deciding Authority in accordance with JSP 831, JSP 763 and BR3 and ensure that the appropriate authorities act on their directions and recommendations.
- To provide secretariat and administrative support to SC Deciding Authorities, including the preparation of draft decision sheets and drafting the record of decision within 5 working days;
- To assist in identifying and resolving SCs through the ‘quick win’ process where appropriate
- To contribute to SC policy and procedural development;
- To provide accurate draft responses to Freedom Of Information requests and Parliamentary Business within the stipulated timescales.

**Essential Criteria**:

- Must have active SC security clearance
- The ability to read a statement and understand what the complaint is.
- Experience in dealing with complaints (predominantly)
- Analytical
- Good with written word
- Research analyst experience
- Experience in dealing with customers
- Comfortable over the phone
- IT literate - Word, Outlook, Teams etc
- Administrative background or HR (Desirable)

**Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let me know.** ?

**If you consider yourself to have a disability or if you are a veteran, and you meet the essential criteria for the role, PSR provides a ‘Guaranteed Interview’ scheme whereby you will have the opportunity to discuss this role and your suitability with a member of our PSR Sourcing team.**

***- Please be aware that this role can only be worked within the UK and not Overseas._