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Telemarketing Executive

2 months ago

Birmingham, United Kingdom The Recruitment Group Full time
The Recruitment Group are hiring for a Telemarketing Executive. 

As a Telemarketing Executive you will be reporting to the Client Delivery Manager and Client Delivery Co-ordinator the Telemarketing role will incorporate the following points

To be a professional and effective telemarketer, meeting the minimum company KPI’s

Manage administrative functions of projects as assigned by the Client Delivery Co-ordinator, Client Delivery Manager or Head of Client Delivery

Ensure understanding of objectives and targets of the project, and report project progress to the Client Delivery Co-ordinator or Client Delivery Manager on an on-going basis

Act as back up to Client Delivery Co-ordinator or Client Delivery Manager as assigned in client liaison situations

Assist Client Delivery Co-ordinator or Client Delivery Manager in training of temporary workers and new staff

Responsible for quality of qualifiers on assigned projects, ensuring that the lead codes are accurate and that spelling and information contained is both relevant and correct

To shadow the Client Delivery Co-ordinator or Client Delivery Manager, therefore ensuring adequate training is provided to meet your own requirements

Productively grow knowledge base regarding both the IT market place.

Inform the Client Delivery Co-ordinator or Client Delivery Manager Team Leader at the earliest opportunity if there are any issues with any of the assigned projects

Ensure reporting figures are accurate
This role is a temp to perm role after 12 week
Salary is £11.44 to £14.00 depending on experience

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