Membership & Customer Service Officer

2 months ago

Lincoln, United Kingdom MEMBERSHIP BESPOKE Full time

Membership & Customer Service Officer - Professional Body
Remote home based, but ability to travel to the Lincoln office 
Hourly Rate £13.50 + holiday pay
Start Date: Tuesday 27th August for 2 months (may be extended if needed)

Our client, a professional membership body is currently recruiting for a temporary Membership & Customer Service Officer.

The purpose of the role is to handle telephone and email enquiries relating to their new website, specifically assist members with the new registration process, provide guidance on navigation of the new website, and assist with technical issues.

The role of the Membership & Customer Service Officer

Handle website navigation and registration enquiries via telephone & email Handle website navigation and registration enquiries via email Liaison with existing team members to hand off detailed membership enquiries in a timely fashion Use Dynamics 365, Microsoft Office and any other core applications to complete tasks

About you

Person Specification

Previous experience of customer-facing service or sales function Previous experience of and ability to foster strong customer focused relationships Intermediate knowledge and use of MS Office applications Effective verbal and written communications skills Excellent people skills, with experience in fostering strong stakeholder relationships Ability to work collaboratively as part of a team, to self-motivate and work on own initiative High levels of accuracy and attention to detail Strong organisational skills, able to juggle conflicting priorities whilst remaining calm

Desirable

Personal interest in environment and sustainability Comfortable with inbound and outbound call types Experience of working in a fast-paced organisation Experience of working for a membership or similar not-for-profit organisation Experience of using computer-based CRM systems (such as Dynamics 365, Salesforce, SAP C4C etc)

 To apply for the Membership & Customer Service Officer role please send your CV.

Due to the volume of applications, we are only able to contact successful applicants. Therefore, if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion.

membershipbespoke is acting as recruitment business in relation to this role. membershipbespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

membershipbespoke remains the only specialist recruitment organisation in the UK, which offers a dedicated service tailored to the needs of Trade Associations, Unions, Professional and Regulatory Bodies.

  • Customer Service Advisor

    3 months ago

    Lincoln, United Kingdom The Orders of St Johns Care Trust Full time

    **Are you passionate about providing excellent customer service and now looking for the next step in your career? We have an exciting opportunity to join our head office as a Customer Services Advisor!** **Location**:Eyre Court, Lincoln (5 days per week in the office) **Salary**:£23,495 per annum **Hours of work**:37.5 hours per week The Orders of St...

  • Customer Service Representative

    2 days ago

    Lincoln, Lincolnshire, United Kingdom Serco Full time

    About the RoleWe are seeking a passionate and customer-focused individual to join our Adult Care Team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to the public and professionals who contact us for information and advice.Key ResponsibilitiesRespond to customer inquiries...

  • Customer Service Representative

    3 days ago

    Lincoln, Lincolnshire, United Kingdom Serco Full time

    About the RoleWe are seeking a passionate and customer-focused individual to join our Adult Care Team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to the public and professionals who contact us for information and advice.Key ResponsibilitiesRespond to customer inquiries...

  • Customer Service Advisor

    2 months ago

    Lincoln, United Kingdom Lincolnshire County Council Full time

    This post is being advertised on behalf of SERCO. We are looking for a Customer Services Advisor covering Children's service. The post will be based at Serco Offices in Lincoln. Serco is one of the leading public sector providers of customer services, working with central and local governments to provide customer-facing and back-office functions. We pride...

  • Office Administrator

    3 months ago

    Lincoln, United Kingdom Grants Cleaning Services Full time

    **About us** We are professional, agile and innovative. Our work environment includes: - Modern office setting - On-the-job training - Growth opportunities We are hiring for 2 Office administrator's for 20 hours each, hours may change to full time to cover holidays and sickness. '''Duties''' - Answering and directing phone calls in a professional and...

  • Customer Service Assistant/administrator

    3 months ago

    Lincoln, United Kingdom Owen Payne Recruitment Service Ltd Full time

    We are recruiting for a full time Supply Chain Customer Service Support for our client based in Lincoln, LN6 area. **Role**: The Customer Service Representative will support a customer service activities for a single site team. In this role, you will contribute to optimizing and monitoring shipping and returns, including processing complex orders from...

  • Customer Service Advisor

    2 days ago

    Lincoln, United Kingdom Lincolnshire County Council Part time

    Serco is one of the leading public sector providers of customer services, working with central and local governments to provide customer-facing and back-office functions. We pride ourselves on a high-quality service, often supporting some of the most vulnerable people in our society – and as one of our Customer Services Advisor you’ll ensure that we...

  • HR Resourcing Officer

    3 months ago

    Lincoln, United Kingdom Service Care Full time

    Service Care Solutions are looking for a HR Resourcing Officer to work within the Lincolnshire Police on a 3-month contract. **Location**: Lincoln **Job role/responsibility**: To support the Resourcing Manager in delivering a professional, effective, and proactive advisory service, in relation to recruitment and selection of people resources. This includes...

  • Customer Service Advisor

    3 months ago

    Lincoln, United Kingdom Serco Plc Full time

    Customer Service Advisor Adult Care Teams, Care & Wellbeing Hub **Location**: Customer Serve Centre, Thomas Parker House, Lincoln 6 month FTC, £21,822.50 + Benefits Serco is one of the leading public sector providers of customer services, working with central and local governments to provide customer-facing and back-office functions. We pride ourselves on...

  • Customer Service Advisor

    3 months ago

    Lincoln, United Kingdom Serco Plc Full time

    Customer Service Advisor x 4 Adult Care Teams, Care & Wellbeing Hub **Location**: Customer Serve Centre, Lancaster House, Lincoln Full time, Permanent £21,822.50 per annum + benefits Serco is one of the leading public sector providers of customer services, working with central and local governments to provide customer-facing and back-office functions. We...

  • Customer Service Advisor/office Assistant

    3 months ago

    Lincoln, United Kingdom UNIFORM DIRECT Full time

    Office Assistant/Customer Service Operator On the whole this position is Monday to Friday. However you will also be required to work on weekends during our peak period. **What do I need to be successful in this role?** - We're looking for supportive and enthusiastic people on a full time basis to join our customer service team. - A team player that is...

  • Office Assistant/customer Service Operator

    3 months ago

    Lincoln, United Kingdom UNIFORM DIRECT Full time

    Office Assistant/Customer Service Operator On the whole this position is Monday to Friday. However you will also be required to work on weekends during our peak period. **What do I need to be successful in this role?** - We're looking for supportive and enthusiastic people on a full time basis to join our customer service team. - A team player that is...

  • Customer Service Advisor

    3 months ago

    Lincoln, United Kingdom Serco Plc Full time

    **Location**: Thomas Parker House, 13/14 Silver Street, Lincoln, LN2 1DY Full and Part Time (25 hour) positions available Serco is one of the leading public sector providers of customer services, working with central and local governments to provide customer-facing and back-office functions. We pride ourselves on a high-quality service, often supporting...

  • Security Officer

    3 months ago

    Lincoln, United Kingdom Service Care Full time

    Service Care Solutions are recruiting for Security Officer with no prisoner contact to work in HM Prison Lincoln. Please see below for more information. Please contact Lewis Ashcroft for any more information. Role: Security Officer - No prisoner contact Location: HM Prison Lincoln Job Purpose To carry out a security service and act as out of hours...

  • Sales Office Coordinator

    7 hours ago

    Lincoln, Lincolnshire, United Kingdom Ongo Recruitment Ltd Full time

    Job DescriptionJob Title: Sales Office CoordinatorSalary: £23,000.00-£25,000.00 per yearJob Type: Full-time, PermanentLocation: LincolnOngo Recruitment Ltd is seeking a highly organized and detail-oriented Sales Office Coordinator to join their growing team. As a Sales Office Coordinator, you will be responsible for ensuring the smooth operation of the...

  • Sales Office Coordinator

    5 hours ago

    Lincoln, Lincolnshire, United Kingdom Ongo Recruitment Ltd Full time

    Job DescriptionJob Title: Sales Office CoordinatorSalary: £23,000.00-£25,000.00 per yearJob Type: Full-time, PermanentLocation: LincolnOngo Recruitment Ltd is seeking a highly organized and detail-oriented Sales Office Coordinator to join their growing team. As a Sales Office Coordinator, you will be responsible for ensuring the smooth operation of the...

  • Customer Service Administrator

    3 months ago

    Lincoln, United Kingdom Ambitions Personnel Full time

    Are you looking for a role which will utilise your skills in both administration and also customer service? Do you want to work in a friendly open office with people that you would call friends? Dealing with customers via the telephone you will assist with any issues that your clients may have. They will rely on you to offer a friendly and empathetic...

  • Customer Service Advisor

    3 months ago

    Lincoln, United Kingdom Lincolnshire County Council Full time

    This post is being advertised on behalf of SERCO. We are looking for a Customer Services Advisor covering Children's service. The post will be based at Serco Offices in Lincoln. Serco is one of the leading public sector providers of customer services, working with central and local governments to provide customer-facing and back-office functions. We pride...

  • Customer Service Administrator

    3 months ago

    Lincoln, United Kingdom Ambitions Personnel Full time

    Are you looking for a role which will utilise your skills in both administration and also customer service? Do you want to work in a friendly open office with people that you would call friends? Dealing with customers via the telephone you will assist with any issues that your clients may have. They will rely on you to offer a friendly and empathetic...

  • Sales Office Coordinator

    2 days ago

    Lincoln, Lincolnshire, United Kingdom Ongo Recruitment Ltd Full time

    Job Title: Sales Office CoordinatorJob Type: Full-time, PermanentLocation: LincolnJob Description:We are seeking a highly organized and detail-oriented Sales Office Coordinator to join our team at Ongo Recruitment Ltd. As a Sales Office Coordinator, you will play a crucial role in supporting our sales team in achieving their goals.Key...