TRICARE Beneficiary Services Representative-Croughton-C

Found in: beBee S GB - 2 weeks ago

Northamptonshire, United Kingdom Leidos Full time

Description

Are you looking for your next “great mission” professionally?  Do you have more to give, want to learn new skills and be part of a team with a rewarding mission? Leidos has the perfect job for you Croughton, UK 

The BEST and BRIGHTEST come to Leidos, where we take pride in making a difference for every day  Leidos offers great benefits: competitive PTO packages, 10 paid federal holidays, college tuition and technical certification assistance, on the job training, paid parental leave, paid disability leave AND an incredible internal/external referral bonus program that rewards you for knowing and introducing great talent to us

As part of the Leidos team as a Beneficiary Services Representative you will provide Beneficiary education and enrollment services for the TRICARE Overseas Program under the Defense Health Agency.  You will also provide specific services to all eligible beneficiaries including beneficiary education and enrollment designed to assist in operating an integrated healthcare delivery system for all eligible beneficiaries overseas. Under minimal supervision, you will serve as a liaison for the beneficiary population. This great job opportunity makes a difference for so many of our valued military families

PRIMARY DUTIES:

  • Verify benefits eligibility and process enrollments, disenrollments, portability transfers, and more using the Defense Online Enrollment System, Customer Relationship Manager systems, etc. Register beneficiaries in the Composite Health Care System 
  • Resolve enrollment discrepancies between systems, and run weekly reports
  • Perform Primary Care Manager changes, following the Military Treatment Facility guidelines
  • Provide education on resources and benefits, enrollment/disenrollment information, and customer service to beneficiaries on the phone and in person
  • Collect, process, retrieve, and disseminate transfer information for active-duty portability/disenrollment processes
  • Conduct briefings for In Processing, Out Processing, Maternity, and others
  • Provide basic claims assistance such as providing information on the status of claims
  • Collect and record other Health Information into applicable systems
  • Assess the appropriate assistance levels and when forward a call or refer as needed to address the beneficiary’s question
  • Collect and report information on daily activities performed
  • Complete on a timely basis and comply with HIPAA regulations, Leidos, and other training and refresher courses
  • Maintain confidentiality and proper handling of Protected Health Information
  • Adhere to a business casual dress code

MINIMUM REQUIRED SKILLS:

  • High school diploma or GED
  • Must be SOFA/Command Sponsored as a dependent of an Active-Duty Service Member or DoD employee
  • Must be a US Citizen to be considered for this position
  • Be eligible for and maintain ADP II/IT II clearance
  • Three years’ cumulative experience in the following areas:
  • Experience in U.S. military healthcare delivery system or civilian managed care medical/administrative environment
  • Experience in a medical or clinical environment
  • Experience with the CHCS or civilian healthcare computer system and in processing medical claims
  • Experience in a public environment

DESIRED:

  • Be fluent in English
  • Proficient in written and oral communications
  • Possess effective presentation skills
  • Computer literate with Internet research experience
  • Proficient with Microsoft Office 2010 or later applications—Word, Excel, PowerPoint, and Outlook
  • Ability to reply tactfully with people on the phone and in person
  • Ability to work independently and under general supervision
  • Excellent organizational skills and time management skills
  • Detail oriented
  • Ability to multitask
  • Associate degree is preferred
  • Knowledge of Defense Enrollment Eligibility Reporting System and CHCS.

Apply today to learn more about how you can join this worthwhile mission.

Original Posting Date:2024-03-18

While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

  • TRICARE Beneficiary Services Representative-Croughton-C

    Found in: beBee S GB - 6 days ago

    Northamptonshire, United Kingdom Leidos Full time

    DescriptionAre you looking for your next 'great mission' professionally? Do you have more to give, want to learn new skills and be part of a team with a rewarding mission? Leidos has the perfect job for you Croughton, UK!The BEST and BRIGHTEST come to Leidos, where we take pride in making a difference for every day! Leidos offers great benefits: competitive...

  • Family Services Consultant

    2 weeks ago

    Croughton, Northamptonshire, United Kingdom Ladgov Full time

    Croughton, Northamptonshire, United Kingdom The Family Services Consultant shall administer and coordinate MFRC programs The candidate shall be responsible for coordinating and facilitating classes, seminars, and workshops. The candidate shall be responsible for the dissemination of information such as local services and resources offered by the MFRC to...

  • Family Services Consultant

    2 weeks ago

    Croughton, Northamptonshire, United Kingdom Ladgov Full time

    Croughton, Northamptonshire, United Kingdom The Family Services Consultant shall administer and coordinate MFRC programs The candidate shall be responsible for coordinating and facilitating classes, seminars, and workshops. The candidate shall be responsible for the dissemination of information such as local services and resources offered by the MFRC to...

  • Technical Services Manager

    2 weeks ago

    Brackley, Northamptonshire, United Kingdom Girling Jones Ltd Full time

    Technical Services Manager Location: RAF Croughton Salary: GBP38,000- GBP42,000 Plus Car / Allowance Girling Jones are seeking a Technical Services Manager Mechanical/HVAC to manage and support 9 engineers in the PPM & reactive maintenance tasks across RAF Croughton. The Technical Services Manager will provide key operational support to the...

  • Community Readiness Consultant

    6 hours ago

    Brackley, Northamptonshire, United Kingdom Black Point Recruitment LTD Full time

    Brief Job Description;The main duty of the Community Readiness Consultan t is to support Airman and their families with readiness, resilience, transition assistance and resource and referral services/support.You will perform as liaison for Sustainment & Family Services Flight and the RAF Croughton community. These services include but are not limited to:...

  • Community Readiness Consultant

    Found in: Jooble UK C2 - 5 hours ago

    Brackley, Northamptonshire, United Kingdom Black Point Recruitment LTD Full time

    Brief Job Description;The main duty of the Community Readiness Consultan t is to support Airman and their families with readiness, resilience, transition assistance and resource and referral services/support.You will perform as liaison for Sustainment & Family Services Flight and the RAF Croughton community. These services include but are not limited to:...

  • Partner Services Representative

    Found in: beBee S GB - 2 weeks ago

    Corby, Northamptonshire, United Kingdom Pertemps Full time

    Job Title: Partner Service Representative Reports to: Partner Services Manager Location: Corby minimum 2 days a week / RemoteHours: Monday to Friday 09.00-17.00Salary: £21960Duration: 12 months fixed term contract Job Purpose:To work with approved client’s from the point of approval to assist with their administration in line with agreed service...

  • Embedded Software Engineer

    2 weeks ago

    Northampton, Northamptonshire, United Kingdom Pulse IT Recruitment Ltd Full time

    Job Description Embedded Software Engineer (C++) We are currently looking for technically talented Embedded Software Engineers (C++) to assist with their continued growth. You will working within a team of friendly developers and will be responsible for developing cutting edge software applications for an esteemed, growing and dynamic company. The role...

  • Head of Training Services

    6 hours ago

    Brackley, Northamptonshire, United Kingdom Universal Business Team Full time

    Reporting directly to the Managing Director, you are responsible for overseeing efficient operation of our Engineers & Office-based Customer Service Team Team Management o Manage and Lead a team of Engineers & Customer Service representatives.

  • Head of Training Services

    Found in: Jooble UK C2 - 5 hours ago

    Brackley, Northamptonshire, United Kingdom Universal Business Team Full time

    Reporting directly to the Managing Director, you are responsible for overseeing efficient operation of our Engineers & Office-based Customer Service Team Team Management o Manage and Lead a team of Engineers & Customer Service representatives.

  • Service Manager

    6 hours ago

    Brackley, Northamptonshire, United Kingdom Universal Business Team Full time

    Our client is currently seeking aService Managerto join a well-established, family-run SME based inBrackley.Reporting directly to the Managing Director, you are responsible for overseeing efficient operation of our Engineers & Office-based Customer Service Team Below, you will find a complete breakdown of everything required of potential candidates, as...

  • Service Manager

    Found in: Jooble UK C2 - 5 hours ago

    Brackley, Northamptonshire, United Kingdom Universal Business Team Full time

    Our client is currently seeking aService Managerto join a well-established, family-run SME based inBrackley.Reporting directly to the Managing Director, you are responsible for overseeing efficient operation of our Engineers & Office-based Customer Service Team Below, you will find a complete breakdown of everything required of potential candidates, as...

  • Customer Services

    Found in: Jooble UK C2 - 5 days ago

    Northamptonshire, United Kingdom The Recruitment Co. Full time

    Customer Services & After Sales Administrator Salary negotiable dependent on experience Daventry, Northants Monday to Thursday 8.30am until 5pm & Friday 8.30am until 4pm Permanent Our long established Daventry client is looking to recruit a permanent Customer Services & After Sales Administrator. Customer Services & After Sales Administrator...

  • Customer Services

    Found in: Whatjobs ES C2 - 4 days ago

    Northamptonshire, United Kingdom The Recruitment Co. Full time

    Customer Services & After Sales AdministratorSalary negotiable dependent on experienceDaventry, NorthantsMonday to Thursday 8.30am until 5pm & Friday 8.30am until 4pmPermanent Our long established Daventry client is looking to recruit a permanent Customer Services & After Sales Administrator. Customer Services & After Sales Administrator responsibilities: ...

  • Customer Services

    4 days ago

    Northamptonshire, United Kingdom The Recruitment Co. Full time

    Customer Services & After Sales AdministratorSalary negotiable dependent on experienceDaventry, NorthantsMonday to Thursday 8.30am until 5pm & Friday 8.30am until 4pmPermanentOur long established Daventry client is looking to recruit a permanent Customer Services & After Sales Administrator.Customer Services & After Sales Administrator...

  • Weekend Manager

    1 week ago

    Wellingborough, Northamptonshire, United Kingdom G4S Business Unit:US Youth Services Full time

    Permanent, Full time - 40 hours per week A brand new contract, HMP Five Wells in Wellingborough is the UK’s first purpose-built, peer-led resettlement Prison. After opening in early 2022, it’s a one of a kind new generation category C new build Prison for the future; The vision for HMP Five Wells is to set a gold standard for new build prisons of the...

  • Customer Service Executive Temp to Perm

    Found in: Jooble UK C2 - 5 days ago

    Northamptonshire, United Kingdom Hays Full time

    Hays are looking for a Customer Liaison Manager for a claims management company based in the Northampton. 5 p/wk, Monday to Friday and one in 4 Saturdays (8.Claims Management or Insracne preferred Ensuring that all customer complaints are thoroughly and fairly investigated within agreed service standards, you will ensure complaints are effectively...

  • Head of Training Services

    2 weeks ago

    Brackley, Northamptonshire, United Kingdom Universal Business Team Full time

    Our client is currently seeking a Service Manager to join a well-established, family-run SME based in Brackley. Reporting directly to the Managing Director, you are responsible for overseeing efficient operation of our Engineers & Office-based Customer Service Team Team Management o Manage and Lead a team of Engineers & Customer Service...

  • Lgv Driver Days

    4 days ago

    Northamptonshire, United Kingdom Anglian Water Services Ltd Full time

    Average annual salary of £37,135 per annum. In addition you would be eligible for a flexible ,fuel and performance bonus. **Working Pattern**: Average of 12 hour shift plus statutory breaks, 4 days per week, Monday - Sunday, normal start times between 4am-5am Permanent, Full Time. Little Billing, Northamptonshire Join the UK’s largest water...

  • Service Manager

    6 days ago

    Brackley, Northamptonshire, United Kingdom Universal Business Team Full time

    Our client is currently seeking a Service Manager to join a well-established, family-run SME based in Brackley. Reporting directly to the Managing Director, you are responsible for overseeing efficient operation of our Engineers & Office-based Customer Service Team Responsibilities: - Team Management o Manage and Lead a team of Engineers & Customer...