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Individual Giving Manager

4 months ago


London, United Kingdom North London Hospice Full time

We are seeking an enthusiastic individual with good understanding and experience of individual giving. The main objective of this role is to drive income to the hospice from individuals, growing and retaining donors through direct mail cash appeals, regular giving, lottery, in-memory giving and legacy promotion.

Role and Responsibilities:

Developing an individual giving strategy that builds on previous successes and learnings, which looks to significantly grow our contactable community over the next three years and maximise the lifetime value of our donors. Project managing a variety of fundraising campaigns and events Managing a programme of supporter direct mail appeals Developing In Memory giving income Managing and developing our lottery income and our relationship with Local Hospice Lottery Developing engaging supporter journeys for key audiences to encourage repeat giving Managing the development of the income and expenditure budget for our IG programme Managing our In-Memory Fundraising Officer

This role will be working with internal teams, external suppliers, and third-party providers to develop and test propositions.  The post holder will work to acquire new donors and suppliers, segment our data, and maximise insight into our donors to support our growing individual giving stream.  We have ambitious targets for this programme and lots of opportunities and an appetite to test and learn.

Skills & experience:

We are seeking someone who is an experienced individual giving fundraiser, with excellent interpersonal skills and a great team player. You’ll be a self-starter, enthusiastic and driven with strong team working ethic who is willing to take the initiative and pro-actively engage with our supporters. Confident, articulate, outgoing and with excellent people skills, and someone who can communicate empathetically when dealing with supporters.

In return we can offer you:

Competitive rates of pay Generous annual leave Flexible/Hybrid Working  A range of opportunities for professional learning and development Pension - Employer contribution pension scheme Life Assurance cover Health Cash Plan Access to our 24/7 confidential Employee Assistance Programme (EAP) Travel incentives Family friendly and special leave A supportive and collaborative work environment Blue Light Scheme membership and carers’ discounts Social events throughout the year and much more…

If you are looking for a fantastic opportunity to develop your skills and make a difference, please review the attached JD for more details. In addition, if you know someone who may be interested and suited to this role, please do share the details with them.