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Patient Service Lead

2 months ago

Exeter, United Kingdom Office Angels Full time

Are you a confident and resilient individual with strong organisational and leadership skills? Are you looking for a varied role where no two days are the same? Our client, a healthcare organisation, is seeking a dynamic individual to join their team as a Patient Service Lead.

Job Title: Patient Service Lead

Location : Central Exeter

Pay rate: 13.50- 15 per hour

Hours: 30hrs - 37hrs per week

Duration: Fixed term, with potential to lead to a permanent opportunity

Role: We are working with a central based Doctors Surgery, who are looking for a someone to join their friendly and busy team. You will be responsible for leading and managing a team of Patient Advisers. You will play a crucial role in ensuring that all patient queries are handled efficiently and effectively, including tasks such as signposting patients to appropriate care, booking appointments, producing prescriptions, and managing administrative processes.

Duties:

  • Go-to person for any patient escalations, reassurance, or difficulties
  • Reception cover, being a point of contact to patients signposting them to appropriate care
  • Rota and holiday planning
  • Ensure smooth day to day running with resources available
  • Manage a team with confidence and care
  • Introducing and developing new systems
  • Follow and adhere to Company procedures and be a reliable and hardworking asset to the practice

Skills Required

  • Ability to manage a team with care and confidence
  • Previous experience within a medical practice not essential
  • Good I.T Skills
  • Administrative experience
  • Confidence and resilience
  • Excellent organisational and communication skills
  • Ability to work well within a team
  • Willingness to learn and adapt to new systems
  • Hardworking, reliable and raring to go

Benefits: We would love for you to join us Some of the great perks of temping through Office Angels include

  • Weekly pay
  • Access to Boost - our exclusive platform with discounts on hundreds of retailers, a wellbeing hub with recipes, an exercise area, and a mindfulness section with blogs & videos
  • Temporary candidate of the month award
  • Temporary candidate lunches/treats
  • Online timesheets
  • Regular pay reviews
  • A dedicated consultant as an additional layer of support

To find out more please either apply online, send your CV to (url removed) or call the office on (phone number removed) to discuss further.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.