Implementation Support Manager

2 weeks ago

Knutsford, United Kingdom Barclays Full time

Implementation Support Manager 
Knutsford

As a Barclays Implementation Support Manager, your role will be to provide first class service to the bank’s Corporate clients (Large Corporate, Global Corporates, Financial Institution and Mid-Corporate) on simple and complex product and channels. Within this role, you will conduct detailed and thorough vetting and investigations for new to channel applications and amendments to existing clients. This is also an opportunity to provide second level support for Frontline teams.

Barclays is one of the world's largest and most respected financial institutions, established in 1690, with a legacy of success, quality, and innovation. We offer careers that provide endless opportunity – helping millions of individuals and businesses thrive and creating financial and digital solutions that the world now takes for granted.

At Barclays, we offer a hybrid working experience that blends the positives of working alongside colleagues at our onsite locations, together with working from home.  We have a structured approach where colleagues work at an onsite location on fixed, ‘anchor’, days of the week, for a minimum of two days a week or more, as set by the business area (or nearest equivalent if working part-time hours). Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business.

What will you be doing?

•    Fulfilling new to channel registration requests and end to end ownership of amendments for existing clients 
•    Investigating in to repairs, handling the query through to completion or rejection
•    Building, developing and maintaining effective relationships with clients, contacting them via phone to discuss case progress updates or requirements for further information  
•    Capturing client information during interactions to develop a detailed grasp of their needs, updating all relevant systems with data
•    Recognising, registering and resolving client complaints, implementing solutions and prevention mechanisms and escalating issues where necessary
•    Providing expert knowledge of all systems and processes associated with the Implementation vertical, sharing knowledge and best practices with colleagues and clients 

What we’re looking for:

•    Ability to operate effectively alongside frontline colleagues, with a good grasp of the fundamentals required to shape and drive own performance
•    Excellent communication skills with the ability to interact with clients and stakeholders across all levels
•    Ability to build quality relationships in a non-face to face environment, whilst being mindful of cultural differences
•    Competent to work under pressure and adapt to change

Skills that will help you in the role:

•    Excellent organisational, planning skills, social and influencing skills
•    Has a pro-active focus towards optimising the business through determining client needs

  • Implementation Support Manager

    2 weeks ago

    Knutsford, Cheshire East, United Kingdom Barclays Full time

    Implementation Support Manager KnutsfordAs a Barclays Implementation Support Manager, your role will be to provide first class service to the bank's Corporate clients (Large Corporate, Global Corporates, Financial Institution and Mid-Corporate) on simple and complex product and channels. Within this role, you will conduct detailed and thorough vetting and...

  • Implementation Support Manager

    2 weeks ago

    Knutsford, United Kingdom eFinancialCareers Full time

    Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality and innovation behind us. We offer careers that provide endless opportunity - helping millions of individuals and businesses thrive and creatingfinancial and digital solutions that the world now takes for granted. **Hybrid Working** Please...

  • Implementation & Specialist Support Advisor

    1 week ago

    Knutsford, United Kingdom Barclays Full time

    **Implementation and Specialist Support Advisor** **Knutsford** As a Barclays Implementation and Specialist Support Advisor, you will be working as part of Corporate Client Service who are a business area within Corporate Digital banking. Within this role, you will provide both day to day Corporate Digital Channel / Product support for the entire Corporate...

  • Implementation Engineer

    6 hours ago

    Knutsford, Cheshire, United Kingdom eTeam Full time

    Job Title: Tanium Improvement Engineer Location: 40% Hybrid - Knutsford Contract role Job Description: As an experienced Tanium Engineer, you will assist in the strategic design, implementation, and ongoing optimisation of the Tanium Improvements Project initiatives within Client. Primary Responsibilities • Working with Client CSO Engineering &...

  • Implementation Engineer

    9 hours ago

    Knutsford, Cheshire, United Kingdom eTeam Full time

    Job Title: Tanium Improvement Engineer Location: 40% Hybrid - Knutsford Contract role Job Description: As an experienced Tanium Engineer, you will assist in the strategic design, implementation, and ongoing optimisation of the Tanium Improvements Project initiatives within Client. Primary Responsibilities • Working with Client CSO Engineering &...

  • Application Support Specialist

    1 week ago

    Knutsford, United Kingdom eFinancialCareers Full time

    Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality and innovation behind us. We offer careers that provide endless opportunity - helping millions of individuals and businesses thrive, and creatingfinancial and digital solutions that the world now takes for granted. We are currently operating...

  • Behaviour Support Assistant

    5 days ago

    Knutsford, United Kingdom Teaching Personnel Full time

    Behaviour Specialist Teaching Assistant – Knutsford (WA16)An SEMH Secondary School in Knutsford is seeking a full-time Behavioural Support Assistant to start as soon as possible.This is a welcoming and inclusive learning environment that caters to the diverse needs of SEMH students, each with an EHCP. The school is committed to providing a supportive and...

  • Behaviour Support Assistant

    5 days ago

    Knutsford, United Kingdom Teaching Personnel Full time

    Behaviour Specialist Teaching Assistant – Knutsford (WA16)An SEMH Secondary School in Knutsford is seeking a full-time Behavioural Support Assistant to start as soon as possible.This is a welcoming and inclusive learning environment that caters to the diverse needs of SEMH students, each with an EHCP. The school is committed to providing a supportive and...

  • IT Support

    3 days ago

    Knutsford, United Kingdom Gregory Martin International Full time

    **IT Support** **Location: Knutsford, Cheshire** **Salary: £30,000 to £60,000** **Technical Product Specialist / IT Technical Support Requirements** Our clients technical support team is the key liaison point between software developers, customer success, product management, researchers, and customers. You will be involved in a wide variety of...

  • Hca/support Worker

    6 days ago

    Knutsford, United Kingdom Blackstone Global Full time

    Our Client has openings for HCA/Support Worker for Full time - Days/Nights in Knutsford WA16 for their purpose-built nursing home. Looking for applicants with prior experience in Healthcare Sector. The home is registered for a maximum of **48 Service Users **and is rated **"Good"** in CQC. **Job Details as HCA/Support Worker**: **Job Type**:...

  • Specialist Support Team Leader

    1 week ago

    Knutsford, United Kingdom Barclays Full time

    **Specialist Support Team Leader** **Radbroke** As a Barclays Specialist Support Team Leader, you will be joining a Corporate Operations team within Barclays International Business Area. You will be instrumental in implementing the day-to-day operational running of the team for all processes, engaging at an appropriate level, and using relevant methods of...

  • Technical Support Specialist

    5 days ago

    Knutsford, United Kingdom Glory Global Solutions Full time

    Are you a problem solver by nature? Do you thrive in dynamic work environments where no two days are the same? Are you passionate about providing exceptional technical support to clients? If so, we have the perfect opportunity for you! We're seeking a dedicated Technical Support Specialist to join our bustling team in Knutsford.If the following job...

  • Technical Support Specialist

    7 days ago

    Knutsford, United Kingdom Glory Global Solutions Full time

    Are you a problem solver by nature? Do you thrive in dynamic work environments where no two days are the same? Are you passionate about providing exceptional technical support to clients? If so, we have the perfect opportunity for you! We're seeking a dedicated Technical Support Specialist to join our bustling team in Knutsford.As a Technical Support...

  • Technical Support Specialist

    6 days ago

    Knutsford, United Kingdom Glory Global Solutions Full time

    Are you a problem solver by nature? Do you thrive in dynamic work environments where no two days are the same? Are you passionate about providing exceptional technical support to clients? If so, we have the perfect opportunity for you! We're seeking a dedicated Technical Support Specialist to join our bustling team in Knutsford.As a Technical Support...

  • Business Manager

    2 weeks ago

    Knutsford, United Kingdom eFinancialCareers Full time

    As a Business Manager, your main role will be to provide support to Business Management functions within Finance with the aim of delivering a consistent, simplified, and optimal service offering that provides solid business partnerships to the function/TClead that it supports. The Business Management team will serve as the single point of contact for all...

  • Mobile Application Support 24/7

    2 days ago

    Knutsford, United Kingdom Barclays Full time

    **Mobile Application Support 24/7** **Knutsford** Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality and innovation behind us. We offer careers that provide endless opportunity - helping millions of individuals and businesses thrive, and creating financial and digital solutions that the world...

  • IT Helpdesk Support

    3 days ago

    Knutsford, United Kingdom Irlam Associates Full time

    * Setting up new PC's/Laptops for new members of staff. - 1st Line IT support - Raising purchase orders with relevant sign off protocol Job Title: IT Helpdesk Support Job Purpose: We're looking for an IT Support Technician to assist a growing IT department. Duties include responding to incidents raised via the internal IT helpdesk, procuring and setting up...

  • Fieldglass Project Manager

    2 weeks ago

    Knutsford, United Kingdom eTeam Full time

    Fieldglass Project Manager5-8 years experience6 month contractKnutsford - Hybrid (2 times a week in office)JOB DESCRIPTION :1. Implementation & Project Management2. Analyse information technology (IT) requirements in business processes3. Undertake impact assessments and develop strategic options in response to internal and external situations.4. In addition,...

  • Fieldglass Project Manager

    2 weeks ago

    Knutsford, United Kingdom eTeam Full time

    Fieldglass Project Manager5-8 years experience6 month contractKnutsford - Hybrid (2 times a week in office)JOB DESCRIPTION :1. Implementation & Project Management2. Analyse information technology (IT) requirements in business processes3. Undertake impact assessments and develop strategic options in response to internal and external situations.4. In addition,...

  • Fieldglass Project Manager

    2 weeks ago

    Knutsford, United Kingdom eTeam Full time

    Fieldglass Project Manager 5-8 years experience 6 month contract Knutsford - Hybrid (2 times a week in office) JOB DESCRIPTION : 1. Implementation & Project Management 2. Analyse information technology (IT) requirements in business processes 3. Undertake impact assessments and develop strategic options in response to internal and external situations. 4. In...