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Student Services Officer in City

2 months ago

City, United Kingdom yolk recruitment Full time

Student Services Officer - 3 months - Cardiff- Hybrid -Immediate start

Yolk Recruitment have teamed up with an educational organisation who need assistance to help deal with student queries. They are looking for a Student Services Officer who would take care of general administrative duties in relation to student enquiries.

What you will be doing:-

The ideal Student Services Officer will be:-

  • Dealing with queries via phone, e-mail and whats-app
  • Liaising with other departments to ensure queries are dealt with efficiently
  • Being the first point of contact when on-boarding students
  • Collaborate with other departments to resolve student issues and improve the
    overall student experience.

What you will bring to the role:

The ideal Student Services Officer will:

  • Have good computer skills
  • Be able to communicate effectively across various platforms
  • Be able to work independently
  • Have previous experience in student administration, support, or customer service roles
    is preferable

What you will get in return:

  • 12 per hour
  • Office hours with no weekend work
  • A hybrid working environment

If you are an Administrator with experience with an eye for detail and understands how to communicate effectively and make people feel at ease I would like to hear from you.