Customer Support Assistant

4 weeks ago


Kettering, United Kingdom Red Recruitment Group Ltd Remote Work Freelance Full time

Red Recruitment are looking for a Customer Support Assistant for our client based in Kettering. (Maternity Cover)

Key Responsibilities:

  • Keeping our customers updated on the progress of any repair job being carried out.
  • Monitor the customer support e mails and respond to them appropriately in a timely fashion.
  • Answer incoming telephone calls, promptly, professionally, and politely, directing them to the correct person/department.
  • Daily monitoring of customer portals to advise of new jobs, approvals, and information requests.
  • Uploading warranty requests, populating warranty information onto excel/smart spreadsheets.
  • Administering vehicle delivery and collections for the department.
  • Support the company s primary administration team with a multitude of duties.
  • Undertake any reasonable duties that may be required from time to time by the company, which may include providing cross function cover in any department for sickness, absence and/or holidays.

Person Skills/Specification:

  • Compliant and steady with attention to detail.
  • Positive & Pro-active with a calm, methodical approach to work in hand.
  • Clear, concise, and effective communication at all levels, utilizing a multitude of software and technology.
  • Ability to work to strict deadlines with excellent time management.
  • Self-motivator.
  • Excellent organizational skills with the ability to prioritize.
  • Punctuality, attendance, and reliability is essential.
  • Team player to ensure efficiency in the workplace.
  • Focused approach in a fast-paced environment.

Qualifications:

  • GCSE English, Maths & IT or NVQ Level 2 Administration


  • Kettering, United Kingdom Qualifications Network Full time

    **Job title**: Centre Support Administrator **Term**: - 37.5 hours per week primarily based in our Kettering office - This role may involve travel to various education and training centres for on-site monitoring. - Flexibility in work hours to accommodate assessment schedules, centre availability and cross training requirements **Salary and...


  • Kettering, United Kingdom Central England Co-operative Full time

    Location- Kettering - Department- Customer Services Assistant - Advertising Salary- £10.75 per hour - Vacancy Type- Permanent - Hours Per Week- 12 - Company Name- LAKE AVENUE STORE - 110269 **What will you be doing?**: *** If being part of a passionate and motivated team that strives to deliver excellent service to our customers, members and communities...


  • Kettering, United Kingdom Central England Co-operative Full time

    Location- Kettering - Department- Customer Services Assistant - Advertising Salary- £10.75 per hour - Vacancy Type- Fixed Term - Hours Per Week- 8 - Company Name- HALLWOOD ROAD, KETTERING - 100788 - Contract Dates- 6 months FTC **What will you be doing?**: *** If being part of a passionate and motivated team that strives to deliver excellent service to...

  • Branch Assistant

    7 days ago


    Kettering, United Kingdom Interaction Recruitment Full time

    **Reference** 423164 **Salary** £11,400 - £11,400/annum **Job Location**: - United Kingdom - England - East Midlands - Northamptonshire - Kettering **Job Type** Permanent **Posted** 06 June 2023 Job Title: Branch Assistant /Customer Services Assistant Role Type: Permanent / Part Time - 20 hours Our client has a new opportunity for a part time...


  • Kettering, United Kingdom Interaction Recruitment Full time

    Job Title: Customer Services Assistant Role Type: Permanent / Part Time Our client has a new opportunity for a part time Customer Services Assistant to work in their busy branch in Kettering town centre. Key Responsibilities: - Deliver exception customer service - Deliver competent till management service - Demonstrate a full knowledge of the clients...


  • Kettering, United Kingdom Tradewind Recruitment Full time

    Learning Support Assistant Learning Support Assistant - Kettering, Northamptonshire - Immediate start - £90 to £100 per day depending on experience Are you looking for a new role working with primary aged children and have a background in Special Educational Needs (SEN)? Would you like to work at a school that provides training and development to...


  • Kettering, United Kingdom Tradewind Recruitment Full time

    Learning Support AssistantLearning Support Assistant - Kettering, Northamptonshire - Immediate start - £90 to £100 per day depending on experienceAre you looking for a new role working with primary aged children and have a background in Special Educational Needs (SEN)?Would you like to work at a school that provides training and development to support you...


  • Kettering, United Kingdom Central England Co-operative Full time

    Location- Kettering - Department- Customer Services Assistant - Advertising Salary- £10.75 per hour - Vacancy Type- Permanent - Hours Per Week- 12 - Company Name- HALLWOOD ROAD, KETTERING - 100788 **What will you be doing?**: *** If being part of a passionate and motivated team that strives to deliver excellent service to our customers, members and...


  • Kettering, United Kingdom Academics Ltd Full time

    Behaviour Support Assistant-Education and Training-Kettering -Behaviour Support Assistant-Education and Training-Kettering This role will give you essential restorative experience within anti-social and challenging settings - the perfect opportunity if you have aspirations within probation, rehabilitation, prison, youth and social justice. Based on...


  • Kettering, United Kingdom Academics Ltd Full time

    Behaviour Support Assistant-Education and Training-Kettering -Behaviour Support Assistant-Education and Training-KetteringThis role will give you essential restorative experience within anti-social and challenging settings - the perfect opportunity if you have aspirations within probation, rehabilitation, prison, youth and social justice.Based on holistic...


  • Kettering, United Kingdom Academics Full time

    Behaviour Support Assistant-Education and Training-Kettering -Behaviour Support Assistant-Education and Training-Kettering This role will give you essential restorative experience within anti-social and challenging settings - the perfect opportunity if you have aspirations within probation, rehabilitation, prison, youth and social justice. Based on holistic...


  • Kettering, United Kingdom Academics Full time

    Graduate Learning Support Assistant Kettering - Graduate Roles - Graduate Learning Support Assistant Kettering If you are sincere about your career within Trauma, Advocacy and Mental Health: Can you demonstrate the value of an education to your students while building substantial relationships and keeping them safe? Location: Kettering Salary Scale:...


  • Kettering, United Kingdom MATCH RECRUITMENT LTD Full time

    Technical Support AgentSalary: £24,000 per annumMonday Friday, day shift office hours (37.5 hours per week). No weekendsHoliday: 31 days (including 8 Bank Holidays)Kettering. Office based.PermanentMatch Recruitment are recruiting on behalf of their client based in Kettering. Our client has a global product and a world class reputation within their...


  • Kettering, United Kingdom TimePlan Education Full time

    Learning Support Assistant! Are you passionate about making a positive difference in the lives of students? Do you thrive in a dynamic and supportive educational environment? If so, we invite you to consider becoming a Learning Support Assistant. As a Learning Support Assistant, you will play a vital role in supporting our students' learning and...


  • Kettering, United Kingdom TimePlan Education Full time

    Learning Support Assistant!Are you passionate about making a positive difference in the lives of students? Do you thrive in a dynamic and supportive educational environment? If so, we invite you to consider becoming a Learning Support Assistant.As a Learning Support Assistant, you will play a vital role in supporting our students' learning and development....


  • Kettering, Northamptonshire, United Kingdom Tradewind Recruitment Full time

    Learning Support Assistant Learning Support Assistant - Kettering, Northamptonshire - Immediate start - £90 to £100 per day depending on experience Are you looking for a new role working with primary aged children and have a background in Special Educational Needs (SEN)? Would you like to work at a school that provides training and development to...

  • Accounts Assistant

    6 days ago


    Kettering, United Kingdom Pertemps Kettering Full time

    Pertemps are recruiting on behalf of our client who are a well established company looking for an experienced accounts assistant to join the team. You will be responsible for managing all finance functions, credit control, customer queries and credit checks.**Responsibilities**: - Cash allocations - Processing credit card payments and updating access...


  • Kettering, Northamptonshire, United Kingdom Northampton Business Directory Full time

    Behaviour Support Assistant-Education and Training-Kettering -Behaviour Support Assistant-Education and Training-Kettering This role will give you essential restorative experience within anti-social and challenging settings - the perfect opportunity if you have aspirations within probation, rehabilitation, prison, youth and social justice. Based on...

  • IT Support Engineer

    4 weeks ago


    Kettering, United Kingdom Clinch Full time

    Put the World on VacationAt Travel + Leisure Co. our mission is simple: to put the world on vacation. We turn vacation inspiration into exceptional travel experiences through nearly 20 of the world’s leading travel brands under Wyndham Destinations, Panorama, and Travel + Leisure Co. Together we’re shaping the future of the travel industry by creating...

  • HR Assistant

    5 days ago


    Kettering, United Kingdom SF Recruitment Full time

    SF Commercial team are recruiting for a full time Permanent HR Assistant to join a well-established business in Kettering, in a small but friendly team. The office is modern and open plan, the business is professional and there is a canteen and car parkingon site. Salary is between £23,000 and £25,00 plus benefits. Monday to Friday (37.5 hours a...