Branch Assistant

**Reference**
423164

**Salary**
£11,400 - £11,400/annum

**Job Location**:

- United Kingdom - England - East Midlands - Northamptonshire - Kettering

**Job Type**
Permanent

**Posted**
06 June 2023

Job Title: Branch Assistant /Customer Services Assistant
Role Type: Permanent / Part Time - 20 hours
Our client has a new opportunity for a part time Customer Services Assistant to work in their busy branch in Kettering.
Key Responsibilities:

- Deliver exception customer service
- Deliver competent till management service
- Demonstrate a full knowledge of the clients products (full product training will be provided)
- Ensure that correct policies, processed and procedures are followed at all times
- Take ownerships of your training and development and proactively drive this
- Commitment to the business objectives and contributing to these accordingly
- Provide help and support to customers and colleagues where required
- Ensuring the customer journey results in good customer outcomes
- Security of customer data
- General administration

Key skills
- Good customer service skills gained in a customer facing role
- Highs levels of accuracy and numeracy
- Flexible & adaptable
- Sense of community
- Passionate about what you do

Working hours:

- Monday, Tuesday, Thursday and Fridays. 9am - 2pm (20 hours).
- Saturdays on a rota basis, 8.45am-12.15pm 1 Saturday per month, all Saturdays are worked at the Market Harborough and travel time and expenses will be paid.

**Contact information**:
Angela Bailey