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Senior Sewer Network Technician

2 months ago

Norwich Norfolk, United Kingdom Anglian Water Full time

Circa £36,069 depending on skills and experience + business use of company van

Permanent, Full time, 37 hours a week

Norwich

For a greater career just add water

An enticing opportunity awaits you to become a pivotal member of our Water Recycling Networks team in the role of Senior Sewer Network Technician. In this role, you will play a crucial part in providing technical support to our Field Technicians and guaranteeing the optimal performance of our sewerage infrastructure. We are seeking a candidate who is adaptable, possesses a curious mindset, and champions continuous improvement. Your commitment to efficiency and effectiveness will be instrumental in delivering solutions to our customers and addressing operational challenges.

As a valued employee, you'll be entitled to:

- Personal private health care

- 25 days annual leave - rising with length of service

- Business use of company van plus access to tools and all uniform and PPE

- Competitive pension scheme - Anglian Water double-matches your contributions up to 6%

- Bonus scheme

- Flexible benefits to support your wellbeing and lifestyle.

- A flexible working culture

- Life Assurance at eight times your salary

- Personal Accident cover - up to 5x your salary

- Lots of great discounts

- Paid time off when you're physically and mentally unwell

- An excellent Family Leave package - to help you support your family

What will you be doing?

Your key duties will include:

- Lead investigations into repeat customer and operational issues within Water Recycling Networks, coordinating with stakeholders for cost-effective solutions while prioritising customer needs.

- Manage resources to minimise service disruption and pollution resulting from asset failure or service loss.

- Handle severe weather incidents effectively and utilise systems to monitor asset and resource performance.

- Support, monitor and coach field resources in sewerage system maintenance techniques to deliver excellent customer service.

- Collaborate with our IMR repair colleagues to drive forward a reduction in repeat blockages and flooding.

- Collaborate and share knowledge with Wholesale Services (OMC), Fleet Services, and Customer Services (CAM) teams to optimise field resource utilisation and minimise operational risks and costs through prioritisation, backlog reduction, effective scheduling and provision of out of hours support.

What does it take to be a Network Support Technician?

- Extensive proven operational experience in Water Recycling Networks or sewerage processes.

- A strong understanding of Health and Safety

- Full UK driving licence

- Team player- ability to collaborate and work with a wide range of teams

- Knowledge/experience of High Pressure Jetting equipment and confined spaces.

- Flexible approach to work as this role includes management standby

- Must be able to work within a confined space, and at height without restrictions. Due to harness weight limits, your maximum weight cannot be in excess of 113 kilograms and you will be expected to complete relevant occupational health checks

- Demonstrate the ability to analyse information and situations, fault find and provide solutions.

Inclusion at Anglian Water

Inclusion is for everyone, and we are an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an environment where all our colleagues feel they belong.

Closing date: Thursday 4th July 2024

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