IT Technician
3 months ago
Norfolk, United Kingdom
Select
Full time
Are you passionate about technology and eager to take on a role where you'll be at the forefront of keeping systems running smoothly? My client is seeking an IT Technician to join their dynamic team. As an IT Technician, you'll play a crucial role in providing technical support across a wide range of business technologies, including computer systems, network infrastructure, telecommunications, and more.
Key Responsibilities:
- Providing first-level support for all IT-related issues, from hardware to software to network troubleshooting.
- Acting as an intermediary between end-users and support specialists or external suppliers for problem resolution and service activation.
- Conducting basic software installation, configuration, and deployment of corporate security tools.
- Building IT hardware to corporate standards, including desktops and laptops.
- Collaborating with purchasing departments for IT material procurement and managing relationships with external providers and manufacturers.
- Maintaining ownership of service tickets through their lifecycle, ensuring accurate logging and resolution of incidents.
- Excellent communication skills and a passion for connecting people to solve problems.
- Leading with core values and positive energy, making your team members' jobs easier every day.
- A dedication to continuous learning about the various parts of the business and building relationships across the company.
Don't miss your chance to make a meaningful impact and advance your career in the exciting world of technology. Apply now