IT Service Desk Officer

1 month ago


Blackpool, United Kingdom Blackpool and The Fylde College Full time
The Role

B&FC are welcoming applications for an IT Service Desk Officer to join our IT Team.

You will be providing outstanding support and customer service across the entire IT services portfolio to all B&FC stakeholders.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Rewards and Benefits
  • Enhanced leave allowance of 38 days (full-time equivalent), inclusive of bank holidays
  • Opportunity to purchase additional annual leave
  • Competitive pension scheme:
    • Teachers' Pension Scheme (TPS) - 28.68% employer contribution
    • Local Government Pension Scheme (LGPS) - 19.3% employer contribution
  • Extensive professional development opportunities for all, with B&FC choosing to invest circa. £1.8m annually in colleague development and professional qualifications
  • Agile working opportunities
  • Enhanced Family friendly policies
  • Extensive wellbeing provision including, but not limited to:
    • Access to funded Employee Assistance Programme (EAP) available 24/7, 365 days a year
    • Occupational Health
    • FREE Flu Vouchers for those not entitled through the NHS
    • FREE eye tests
    • Dedicated Wellbeing Hub available to all colleagues containing rich and varied content with resources relating to emotional, physical, financial and social wellbeing
    • FREE healthy breakfast
    • Sports facilities including fully equipped gym and discounted memberships
    • Health and beauty salon
    • Trim Trails on Campus (guided routes for walks)
  • Onsite food outlets and Starbucks at subsidised rates
  • FREE car parking
  • Car lease scheme
  • Cycle to work scheme
  • Onsite kids 'Sports Camp' 8am - 5pm during selected half-term breaks
B&FC is committed to the promotion of Equality, Diversity & Inclusion in all resourcing practices. Please email should a specific adjustment be required to support in the application and selection process

B&FC is dedicated to safeguarding and the promotion of the welfare of all learners, and expects all colleagues to share in this commitment. As such, employment at B&FC is subject to an Enhanced DBS Check via the Disclosure and Barring Service. For further information on DBS, please click here

The amendments to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (2013 and 2020) provides that when applying for certain jobs and activities, certain convictions and cautions are considered 'protected'. This means that they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Guidance about whether a conviction or caution should be disclosed can be found on the Ministry of Justice website. Check whether your conviction or caution is spent by visiting Disclosure Calculator



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