Current jobs related to Spa Receptionist - Sutton Coldfield - The Belfry

  • Hotel Receptionist

    5 months ago

    Sutton Coldfield, United Kingdom Moor Hall Hotel & Spa Full time

    Moor Hall Hotel & Spa, Sutton Coldfield are recruiting for a Receptionist to join our Front of House Team. You will be using a computerised system to handle guest bookings and enquiries, ensuring correct payments and guest requirements are recorded. You will be expected to offer expert information and guidance to guests and visitors whilst actively...

  • Hotel Receptionist

    5 months ago

    Sutton Coldfield, United Kingdom Moor Hall Hotel & Spa Full time

    Moor Hall Hotel & Spa, Sutton Coldfield are recruiting for a Receptionist to join our Front of House Team. You will be using a computerised system to handle guest bookings and enquiries, ensuring correct payments and guest requirements are recorded. You will be expected to offer expert information and guidance to guests and visitors whilst actively...

  • Hotel Receptionist

    5 months ago

    Sutton Coldfield, United Kingdom Lea Marston Hotel Full time

    **Paid overtime + incentive scheme + additional service-related holiday + golf discounts + spa discounts + free parking + hotel discounts + food and drink discounts + meals on duty + uniform + reward and recognition scheme + discounts for your friends and family + refer a friend scheme + training & development opportunities.** We are now recruiting a...

  • Receptionist

    6 months ago

    Sutton Coldfield, United Kingdom Hand Picked Hotels Full time

    **About the Company**: Hand Picked Hotels is a beautiful collection of 21 privately owned, luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location, from Scotland to the Channel Islands, offering breath taking views, from vast...

  • Receptionist

    5 months ago

    Sutton Coldfield, United Kingdom Michels and Taylor (Hotel Redditch) Full time

    **Job description** **Paid overtime + incentive scheme + additional service-related holiday + golf discounts + spa discounts + free parking + hotel discounts + food and drink discounts + meals on duty + uniform + reward and recognition scheme + discounts for your friends and family + refer a friend scheme + training & development opportunities +tronc.** We...

  • Hotel Receptionist

    5 months ago

    Sutton Coldfield, United Kingdom Lea Marston Hotel Full time

    **Paid overtime + incentive scheme + additional service-related holiday + free use of swimming pool and gym + golf discounts + spa discounts + free parking + hotel discounts + food and drink discounts + meals on duty + uniform + reward and recognition scheme + discounts for your friends and family + training & development opportunities.** We are now...

  • Practice Receptionist

    5 months ago

    Sutton Benger, United Kingdom Patford House Partnership Full time

    Join Our Team: Full-Time Receptionist at Patford House Partnership Patford House Partnership is on the lookout for an enthusiastic full-time Receptionist to become a key player in our welcoming Patient Experience team. With our commitment to excellence in service and employee satisfaction, we offer a unique opportunity to kick-start your career in a...

  • Hotel Receptionist

    6 months ago

    Sutton Coldfield, United Kingdom Michels and Taylor Full time

    **Paid overtime + paid breaks + incentive scheme + additional service-related holiday + free use of swimming pool and gym + golf discounts + spa discounts + free parking + hotel discounts + food and drink discounts + meals on duty + uniform + reward and recognition scheme + discounts for your friends and family + training & development...

  • Welcoming Receptionist

    1 week ago

    The Royal Town of Sutton Coldfield, United Kingdom Bannatyne Full time

    Job Title : Front of House AssistantKey ResponsibilitiesGreet and welcome guests with a friendly and professional demeanor.Manage spa bookings and appointments, ensuring a smooth scheduling process.Process payments and manage the reception area efficiently.Assist with the promotion of spa services, special offers, and retail products.Ensure the reception...

  • Hotel Reception Supervisor

    2 weeks ago

    Sutton Coldfield, United Kingdom The Belfry Hotel & Resort Full time

    The Belfry Hotel &Resort is an award-winning hotel, home to 300+ luxurious bedrooms and suites,several restaurants and bars, events and meetings spaces, a leisure club andspa. Our three golf courses, including The Brabazon, are recognised as world-class,and home to this year’s Betfred British Masters. Whether you're drawn to ouriconic golf courses, the...

  • Front of House Assistant

    3 weeks ago

    The Royal Town of Sutton Coldfield, United Kingdom Bannatyne Full time

    Job Title: Front of House AssistantAbout the Role:We are seeking a friendly and efficient Front of House Assistant to join our team at Bannatyne. As the first point of contact for our guests, you will be responsible for creating a warm and welcoming atmosphere, ensuring a seamless experience for all visitors.Key Responsibilities:Greet and welcome guests with...

  • Front of House Assistant

    4 weeks ago

    The Royal Town of Sutton Coldfield, United Kingdom Bannatyne Full time

    Job Title : Front of House Assistant Hours :  4 per week Rate of Pay :  £ for over 21's and NMW for under 21's Location :  Sutton Coldfield Do you have a warm personality and natural skill for organisation? Are you passionate about wellness and exceptional customer service? Bannatyne, a leader in the health and wellness, is looking for a welcoming...

Spa Receptionist

3 months ago

Sutton Coldfield, United Kingdom The Belfry Full time
Spa Receptionist - Sutton Coldfield

The Belfry Hotel & Resort is an award-winning hotel, home to 300+ luxurious bedrooms and suites, several restaurants and bars, events and meetings spaces, a leisure club and spa. Our three golf courses, including The Brabazon, are recognised as world-class, and home to this year's Betfred British Masters. Whether you're drawn to our iconic golf courses, the serenity of the spa, the excitement of guest services, or our behind-the-scenes operations, there's a place for you in our vibrant team.

We are writing a new and exciting chapter in the history of The Belfry. A major expansion and renovation project has begun at our resort, due for completion in Autumn 2025. With a substantial investment in excess of 80 million, we are enriching our resort including the addition of a new event space, The Masters Suite, 149 extra bedrooms, a state-of-the-art leisure club, and much more.

We believe in taking care of our team just as much as we do our guests. That's why we were named in the 2024 Caterer's Top 30 Best Places to Work, as well as Springboard's 2024 Best Employer. So, join us on our journey as we unveil a new and unparalleled resort.

The on-target earning potential for this role is 11.43 - 11.99 hourly rate, comprising a base hourly rate of 10.88 - 11.44 supplemented by an estimated 0.55 in gratuities per hour, ensuring a rewarding compensation package.

SPA

The Belfry Spa offers a luxurious escape with 20 treatment rooms and state-of-the-art amenities. Guests enjoy a serene ambience in the relaxation room and immaculate care at the mani-pedi station. The spa's renowned 'fire and ice' experience provides rejuvenation through alternating hot and cold therapies. Highly skilled therapists provide personalised treatments, delivering over 4000 treatments monthly. Nestled in stunning surroundings, the spa promises an unforgettable experience with ESPA treatments, leaving guests feeling blissfully restored and renewed.

About the role

Set within the busy Spa, as a Spa Receptionist, you will deal with all spa bookings and arriving/departing guests. Your role will include:

  • Identifying opportunities to recommend treatments
  • Recording accurate details and requirements of bookings
  • Answering telephone queries
  • Providing guidance and assistance with retail products

    About you

    The ideal candidate will have had experience working within a busy spa environment or hotel reception, but not essential.

    You will also be:

    • A high-energy, sales-focused individual
    • Excellent attention to detail and organisational skills
    • Approachable and friendly
    • This is a fantastic opportunity for someone looking to develop their career within the resort
    • Able to keep calm in a busy environment.

      Belfry Benefits

      Learning & Development

      We inspire and develop our team through on-the-job coaching & mentoring, in-house training and provide access to our online learning platform, The Belfry Campus. We offer apprenticeships in a host of subjects delivering nationally recognised qualifications to help advance careers, and our LEAD development programme empowers and inspires our teams to grow from Team Member through to Executive roles. We aim to promote internally where possible, nurture ambition and ensure all our team looking to progress have development plans in place, to support you to achieve your potential.

      Wellness

      We prioritise your wellbeing with discounted gym memberships and wellness programmes for personal growth. Partnering with The Burnt Chef Project, we offer mental health support and access to funded counselling. Our healthcare schemes include life assurance, 24-hour GP services, and health cash-plans, while our Menopause Support programme provides tailored assistance. With Wagestream access, you can easily track earnings, manage savings, and access wages on your terms, promoting financial wellness. Our Cycle2Work scheme supports sustainable travel for environmental and team wellbeing.

      Showing our appreciation

      We appreciate our team with our annual Belfry Awards, long service recognition, and extra holidays for loyalty and team events. Enjoy discounts at our resort's restaurants, bars, spa, and golf, for you and your friends & family. Access to Perkbox provides discounts & vouchers for everyday use plus on the spot rewards for your hard work. We provide free parking, a subsidised taxi service, and complimentary meals during shifts.

      Making a difference

      We are committed to sustainability and are proud of our Silver Award from Green Tourism and GEO Certification. The Belfry, spanning 550 acres in the Midlands, prioritises giving back to our local community and protecting wildlife. We integrate ESG into everything we do, from charity initiatives, raising over 20,000 last year, to golf course maintenance. We track charitable work at personal, departmental, and resort-wide levels to showcase our community contributions.

      Our Values

      Working here is more than 'just a job': we are a community that values each individual's contribution and growth, whilst supporting each other's success - regardless of department or role. Our Belfry Beliefs - Make a Difference, Own Our Actions, Better Together, and Deliver Every Day - aren't just words; they're the foundation of our culture and the essence of who we are.

      If you're seeking a place where you can contribute, grow, and have a lasting impact - then the Belfry Hotel & Resort is the place for you.