Supplier Quality Manager
5 days ago
About THG
We’re a fast-moving, global technology group that specialises in taking brands direct to consumers. We’re home to a portfolio of leading brands and sites including Myprotein, ESPA, LOOKFANTASTIC, and Cult Beauty, all of which are powered by our fully integrated digital commerce ecosystem, THG Ingenuity.
We handle everything in-house, including technology, content creation, e-commerce, marketing, manufacturing, new product development, and logistics. This comprehensive approach ensures we can fully realise our vision and maintain our leadership in a rapidly evolving global industry.
About the job
Reports to: Global Supplier Quality Manager
Manage, assess and coordinate the review of all materials, raw material suppliers, packaging suppliers and contract manufacturers, centered on ensuring strict compliance to quality standards and legality to form a robust due diligence defense and business protection
Responsibilities And Duties
- Review new approvals, maintain and develop THG supplier process/database in accordance to food safety, quality and due diligence requirements
- Maintain, develop and review of VACCP/TACCP risk assessments (including Horizon Scanning)
- Analyse and interpret microbiological results
- Member of the HACCP team and a key contact for all technical related issues
- Ensure and maintain full traceability of all materials used on site
- Provide technical input for all developmental work to ensure all new products are safe, legal and meet strict quality standards
- Manage the upkeep of accurate specifications and relevant documentation for all raw materials, contract manufactured goods and packaging used at THG encompassing HACCP, legality, process and quality
- Support multiple cross functional teams in THG
- Maintain effective communication and relationships with suppliers
- Drive improvements in supply base through complaints and NCR reduction
- Analyse, trend and report data
- Maintain development of THG supplier approval and compliance online system
- Carry out internal audits in accordance with schedule
- Conduct external audits where appropriate
- Knowledge or self-motivation to understand raw material processes and relevant legislation requirements
- Ensure process and procedural compliance to relevant site certifications
- Assist in relevant site certification audits
- Manage and support direct reports
Requirements
- Previous experience in Supplier Quality Assurance in food manufacturing or food-based industry
- Experience in TACCP and VACCP assessments
- Strong knowledge of HACCP and food safety
- Experience in leading internal audits and external supplier audits
- Experience with Food Safety Regulations
- Competent user of Microsoft Office with proficient computer skills
- Strong attention to detail
- Excellent presentation skills
- Excellent communication skills across all levels within the business
- Self-motivated and enthusiastic
- Strong ability to work to deadlines and prioritise workloads
- Experience in management desirable
- Capable of motivating and leading others
- Experience within ISO, FDA and BRC audits including the preparation, leading and maintenance of relevant standards
THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.
THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.
Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.
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