Disrepair Case Handler
3 weeks ago
Do you have a passion for providing homes that customers can be proud of? We looking for an empathetic and organised case handler to be the first point of contact for property disrepair claims. If you tick all those boxes, then you belong at Bromford
In this role, you will:
- Manage disrepair cases from start to finish, ensuring excellent communication and collaboration to resolve issues promptly
- Assess claims, determine liability, and coordinate repairs with surveyors and contractors
- Advise on litigation strategy and work with legal counsel
- Track budgets and contractor payments
- Build positive relationships with customers and colleagues
We are looking for someone with:
- Knowledge of disrepair legislation
- Understanding of repairs, maintenance, and landlord/tenant law
- Strong IT and data analysis skills
- Excellent communication and interpersonal abilities
- Customer service focused mindset
- Full UK driving licence with access to a vehicle
- An ability to become a great ambassador for Bromford.
This role is available as a full time 12 month fixed term contract. You can be based from either of our main offices in Wolverhampton or Lichfield with remote work options. A basic DBS is required.
If you are an experienced disrepair case handler, able to efficiently steer various components of disrepair disputes through to amicable closure, here is a chance to directly impact 100,000 plus lives for the better.
The closing date is Thursday 29 August with interviews taking place Wednesday 4 September.
We empower our colleagues with the freedom to challenge convention and try new approaches. If you share our passion for making a difference in people's lives, apply today We provide brilliant learning opportunities and company benefits to help you thrive.
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