Senior Account Handler

3 weeks ago

Aldridge West Midlands, United Kingdom NFP, an Aon company (Europe) Full time

We are recruiting for a Commercial Account Handler to join our team in Aldridge, Walsall, on a full-time basis. You will be responsible for the administration of client’s insurance requirements including general enquiries, renewals, mid-term adjustments, obtaining quotations, account procedures and assisting clients with claims. Provision of technical, administrative and client service support to the insurance service Sales Executives/Directors. Adherence to the FCA regulations and requirements.

Essential Duties and Responsibilities:

  • Provide a high level of professional advice and all-round service in all aspects of the client relationship
  • Answering general enquiries, renewals, midterm adjustments as well as obtaining quotations
  • Manage a range of larger client insurance programs
  • Handle a varied range of new business enquiries and presentations to market
  • Act as a technical referral point within a well-established commercial team and offer guidance to less experienced team members
  • Be involved in all aspects of client engagement working closely with the senior directors and executives of the business
  • Identify cross selling opportunities where appropriate
  • Benefit from exciting and ongoing personal and career development programmes
  • Be challenged professionally, with a varied case load of Business clients who will value your advice and service
  • Be part of a growing and market leading team, well respected by clients and peers and able to broker in your clients' best interests
  • Have access to leading technology and infrastructure to allow you to carry out your duties efficiently and effectively

Abilities/ Skills:

  • A professional Insurance Account Handler, Broker or Client Service Executive seeking to progress your career or an insurance professional from another discipline keen to develop a career in a customer servicing role
  • Hold a good knowledge of cross class commercial insurance classes with a number of years’ experience and a positive approach
  • Experience of SSP and Applied Epic would be welcome
  • Motivated by sourcing and providing solid insurance advice and solutions for your clients

Education and Experience:

  • A minimum of 2/3 years in a Commercial Insurance Broking environment
  • Ability to collate information and produce reports
  • Able to converse at all levels and act as interface between all Insurance departments, clients and service providers
  • Able to build positive relationships within the team, and with Clients

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