Customer Service Administrator

4 days ago


Fareham Hampshire, United Kingdom Pertemps Full time
Customer Service Administrator

Pertemps are currently recruiting for a Customer Service Administrator to join a catering and cleaning distribution business based in Fareham. This is a full-time permanent position.

Responsibilities as a Customer Service Administrator:
- Receive and process customer orders accordingly
- Onboarding of new accounts
- Answering customer calls and emails, ensuring queries are resolved in a timely manner
- Ensuring client record files are updated on the CRM system
- Liaising with the warehouse team to ensure timely customer deliveries
- Providing excellent customer service

Requirements:
- Customer service experience
- Strong work ethic and ability to work well in a faced pace environment
- Proven interpersonal skills by telephone and email
- Excellent attention to detail
- Microsoft proficient

The Customer Service Administrator position:
- Monday to Friday, 9am - 5pm
- £25,000 staring salary
- Office based
- 23 days holiday plus annual leave

If you are interested in this Customer Service Administrator position, please apply below with an up-to-date CV or give Jemma a call at Pertemps.
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