Account Coordinator French Speaking
Found in: beBee S GB - 3 weeks ago
Description Role Purpose
Account Coordinators consist of a high performing HSBC team within Global Group Payment Services (Client Services - Corporate Cards) teams.
They deploy a combination of high levels of technical and relationship building skills to personally ensure excellent client service standards are consistently provided.Engagements with HSBC's national, regional & global corporate clients (via email, calls and occasional client visits) build HSBC's name and commercial growth.
In this role, you will:
Take ownership of building HSBC's name with a portfolio of high spend corporate card client management teams by consistently and precisely delivering service excellence, resolving concerns and requests and through these interactions potentially identifying potential 'win win' digital first engagement opportunities. On a day-to-day basis provide first point of contact 'front line' service (via email and calls) resolving, referring, escalating and coordinating responses to questions originating from high spend large corporate client portfolios; to optimise performance of corporate card programmes Demonstrate motivation to build and develop a level of personal knowledge across key corporate card client service platforms, technologies, products, and best practice procedures that is regarded by both peers and clients as being of Subject Matter Expert standard. This includes growing deployment of virtual card services. Establish & drive value adding, collaborative, working relationships with both corporate clients & HSBC colleagues; for example in global service and technical support teams, Sales, Product Management Working collaboratively with key stakeholders - The role includes significant time resolving client enquires received by telephone and or into shared subject specific email team boxes (for example Virtual card queries, expense management file feeds and large HSBC clients with smaller Corporate card Programmes)
Qualifications To be successful in the role, you should meet the following requirements:
A fast learner of technical concepts with transferrable relevant current systems literacy skills Strong attention to detail, analytical reasoning, and problem-solving skills A strong, positive, team player with ability to collaborate effectively within multidisciplined groups Excellent communication and positive influencing skills Strong motivation to proactively work effectively to deadlines in a pressured environment.
The base location for this role will be Edinburgh Park, Edinburgh with hybrid working 2 days per week min in office.
You'll achieve more when you join HSBC.
Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces. Our recruitment processes are accessible to everyone - no matter their gender, ethnicity, disability, religion, sexual orientation, or age.
We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse.
-
Account Coordinator
Found in: beBee S GB - 3 weeks ago
Edinburgh, United Kingdom HSBC Full timeDescription Role PurposeAccount Coordinators consist of a high performing HSBC team within Global Group Payment Services (Client Services - Corporate Cards) teams.They deploy a combination of high levels of technical and relationship building skills to personally ensure excellent client service standards are consistently provided click apply for full job...
-
Freelance Tour Leader French
4 days ago
Edinburgh, United Kingdom Explorer tour ltd Full timeAre you passionate about travel and fluent in French or Italian? We are seeking a dynamic individual to join our team as a Tour Leader for round tours of Scotland, catering to French and Italian-speaking travelers. **Position Overview**: As a Tour Leader, you will be responsible for guiding and enriching the travel experience of our guests throughout their...
-
Freelan Tour Leader French Italian
1 day ago
Edinburgh, United Kingdom Explorer tour ltd Full timeAre you passionate about travel and fluent in French or Italian? We are seeking a dynamic individual to join our team as a Tour Leader for round tours of Scotland, catering to French and Italian-speaking travelers. **Position Overview**: As a Tour Leader, you will be responsible for guiding and enriching the travel experience of our guests throughout their...
-
Client Service Specialist
3 days ago
Edinburgh, United Kingdom HSBC Full timeClient Service Specialist (fluent in French) - Global Liquidity and Cash Management Some careers offer brighter prospects than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers...
-
French Customer Service Agent
5 days ago
Edinburgh, United Kingdom CCA Recruitment Full timeAre you fluent in French and seeking a role in a global company with exceptional career prospects? We're in search of driven, enthusiastic Customer Service Advisors to join our team as we embark on a journey of growth and expansion. In return, we offer an innovative and dynamic work environment, coupled with a competitive benefits package. Our comprehensive...
-
Client Service Specialist
1 week ago
Edinburgh, United Kingdom JPMorgan Chase Bank, N.A. Full timeA Private Banking Client Service Specialist (CSS) is the primary contact for all service related needs of a Private Banking client. A CSS works with bankers, investors, various product specialists, mid-office and operations teams to deliver a seamless and integrated experience to our clients across all Private Banking products Each CSS is regionally aligned...
-
Assistant Accounts Coordinator
1 week ago
Edinburgh, United Kingdom Venesky-Brown Full timeVenesky-Brown's client, a public sector organisation in Edinburgh, is currently looking to recruit a Website Migration Coordinator Assistant for an initial 3 month contract with potential to extend on a rate of £19.17/hour PAYE. Identifies content to be excluded from redirects, ensures these are communicated to Pantheon and verifies these are correctly...
-
Edinburgh, United Kingdom HSBC Full timeInvestigator, HUB External Investigative Reporting - Financial Crime Investigations Discover a role that opens doors. If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top or simply take you in an exciting new direction. HSBC offers...
-
German Speaking Local in Edinburgh
Found in: beBee S GB - 3 weeks ago
Edinburgh, United Kingdom Lokafy Part timeI would like to find people who love their city and who enjoy meeting new people and sharing their views. If you are interested, let me know. We have tour requests in English, Spanish, French and German. We have many upcoming tours!
-
Personal Assistant Mandarin Speaking
4 days ago
Edinburgh, United Kingdom Project People Full time**Job title**: Personal Assistant_ Mandarin speaking **Location**: Edinburgh Our client, a leading telecommunications company is looking for an experienced PA to support its research and development centre based in Edinburgh. **What you will do**: - Personal assistant to lab director and lab chief scientist and manage their diary, including coordinating...
-
Enterprise Systems Administrator
1 week ago
Edinburgh, United Kingdom Hamilton Barnes Associates Limited Full timeA leading Canadian managed service provider is seeking an experienced Systems Administrator to deploy and manage their infrastructure solutions. Deploy and manage servers, storage, virtualization solutions and MS office 365 Servers and Storage experience MS Office 365 experience Must be bilingual or french speaking Full Medical and Dental Life...
-
Personal Assistant_ Mandarin speaking
Found in: Whatjobs ES C2 - 4 days ago
Edinburgh, United Kingdom Project People Full timeJob title: Personal Assistant_ Mandarin speakingLocation: EdinburghOur client, a leading telecommunications company is looking for an experienced PA to support its research and development centre based in Edinburgh.What you will do:Personal assistant to lab director and lab chief scientist and manage their diary, including coordinating and maintaining day to...
-
Edinburgh, United Kingdom Project People Full timeBusiness Assistant_ Mandarin speaking Our client, a leading telecommunications company is looking for an experienced Administrative support Directors and HR in its research and development centre based in Edinburgh. Personal assistant to lab director and lab chief scientist and manage their diary, including coordinating and maintaining day to day...
-
Mandarin Speaking Job-business Operations Assistant
Found in: Jooble UK C2 - 2 days ago
Edinburgh, United Kingdom Project People Full timeBusiness Assistant_ Mandarin speaking Our client, a leading telecommunications company is looking for an experienced Administrative support Directors and HR in its research and development centre based in Edinburgh. Personal assistant to lab director and lab chief scientist and manage their diary, including coordinating and maintaining day to day...
-
Business Assistant_ Mandarin speaking
2 days ago
Edinburgh, United Kingdom Project People Full timeJob title : Business Assistant_ Mandarin speaking Location : Edinburgh Our client, a leading telecommunications company is looking for an experienced Administrative support Directors and HR in its research and development centre based in Edinburgh. What you will do: Personal assistant to lab director and lab chief scientist and manage their diary,...
-
Business Assistant_ Mandarin speaking
Found in: Whatjobs ES C2 - 2 days ago
Edinburgh, United Kingdom Project People Full timeJob title : Business Assistant_ Mandarin speaking Location : Edinburgh Our client, a leading telecommunications company is looking for an experienced Administrative support Directors and HR in its research and development centre based in Edinburgh. What you will do: Personal assistant to lab director and lab chief scientist and manage their diary, including...
-
Business Assistant_ Mandarin speaking
Found in: Jooble UK C2 - 2 days ago
Edinburgh, United Kingdom Project People Full timeJob title : Business Assistant_ Mandarin speaking Location : Edinburgh Our client, a leading telecommunications company is looking for an experienced Administrative support Directors and HR in its research and development centre based in Edinburgh. What you will do: Personal assistant to lab director and lab chief scientist and manage their diary,...
-
Business Assistant_ Mandarin speaking
Found in: Talent UK 2A C2 - 2 days ago
Edinburgh, United Kingdom Project People Full timeJob title: Business Assistant_ Mandarin speakingLocation: EdinburghOur client, a leading telecommunications company is looking for an experienced Administrative support Directors and HR in its research and development centre based in Edinburgh.What you will do:Personal assistant to lab director and lab chief scientist and manage their diary, including...
-
Office Assistant_ Mandarin speaking
8 hours ago
Edinburgh, United Kingdom Project People Full timeJob title : Office Assistant_ Mandarin speaking Location : Edinburgh Our client, a leading telecommunications company is looking for an experienced Administrator to support Directors and HR in its research and development centre based in Edinburgh. What you will do: Personal assistant to lab director and lab chief scientist and manage their diary,...
-
Business Assistant_ Mandarin speaking
Found in: Appcast Linkedin GBL C2 - 2 days ago
Edinburgh, United Kingdom Project People Full timeJob title: Business Assistant_ Mandarin speakingLocation: EdinburghOur client, a leading telecommunications company is looking for an experienced Administrative support Directors and HR in its research and development centre based in Edinburgh.What you will do:Personal assistant to lab director and lab chief scientist and manage their diary, including...