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Infrastructure Technician
2 months ago
About The University:
Swansea University is a research-led university that has been making a difference since 1920. The University community thrives on exploration and discovery and offers the right balance of excellent teaching and research, matched by an enviable quality of life.
Our stunning waterfront campuses and multicultural community make us a desirable workplace for colleagues from around the world. Our reward and benefits, and ways of working enable those who join us to have enriching careers, matched by an excellent work-life balance.
About The Role:
The Infrastructure Technician assists with the day-to-day operation, security and delivery of our infrastructure services, developing and supporting products and services that are efficient, secure, perform optimally and are aligned to business goals and objectives. The post holder is responsible for assisting with the maintenance of configuration data, capacity planning, service availability and continuity.
They will adhere to service levels and all operational processes (such as incident, problem, change management processes) pertaining to end user compute services. The post holder will assist in supporting the 1st and 2nd line teams in providing end user support to the university (comprising student, staff and guests), and participate in continuous improvement analysis and design, as well as the development of infrastructure-based solutions and delivery.
The role will play an important part in assisting with the implementation of target state architectures by following coherent solution designs, Reference Architectures, Patterns and Standards and Roadmaps in close collaboration with the Cloud, Compute & Storage Manager and the Lead Infrastructure Architect.
Welsh Language Skills:
The Welsh language level required for this role is Level 1 - A little. The role holder will be able to pronounce Welsh words, answer the phone in Welsh (good morning/afternoon) and use very basic everyday words and phrases (thank you, please etc.). Level 1 can be reached by completing a 1 hour course.
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Infrastructure Technician
2 months ago
Swansea, City and County of Swansea, United Kingdom Swansea University Full timeAbout The University: Swansea University is a research-led university that has been making a difference since 1920. The University community thrives on exploration and discovery and offers the right balance of excellent teaching and research, matched by an enviable quality of life. Our stunning waterfront campuses and multicultural community make us a...
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Swansea, United Kingdom Swansea University Full timeLocation: Singleton Campus, Swansea ABOUT THE UNIVERSITY Swansea University is a research-led university that has been making a difference since 1920. The University community thrives on exploration and discovery and offers the right balance of excellent teaching and research, matched by an enviable quality of life. Our stunning waterfront campuses and...
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