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Team Leader

4 months ago

Hackney, United Kingdom Hestia Housing Support Full time

We are Hestia. We make a difference. 

At Hestia, we live by our values and are committed to a more equitable, diverse, and inclusive organisation that provides a variety of services such as Domestic Abuse, Modern Slavery, Mental Health & Complex Needs and Criminal Justice. We are committed to empower people to rebuild their lives and regain independence. 

The service you will work in….

Are you ready to be the pillar of strength for those in need, providing crucial support and empowerment to individuals escaping domestic abuse? Join us as a Domestic Abuse Team Leader and play a pivotal role in leading a compassionate team dedicated to creating a safe haven for survivors.

As a Domestic Abuse Team Leader, you will Provide Compassionate Support: Be a beacon of support, offering empathy and understanding to those who have experienced trauma, guiding them through their journey to healing, Empower Survivors: Lead tailored programs and initiatives aimed at empowering survivors, helping them regain control over their lives and fostering their independence, Collaborate with a Dynamic Team: Work collaboratively within a dedicated team committed to making a positive impact on individuals and communities affected by domestic abuse, Offer Practical Assistance: Provide practical assistance, from legal support to educational programs, ensuring survivors have the resources they need to rebuild their lives and break free from the cycle of abuse, Contribute to Change: Be a vital link in breaking the cycle of abuse and raising awareness of domestic violence issues, contributing to the transformation of lives and communities.

This role offers not only the opportunity to make a tangible difference in the lives of others but also personal and professional growth. Join us in creating a brighter, safer future for survivors. Apply now and be part of a team dedicated to building resilience, fostering empowerment, and making a lasting impact in the fight against domestic abuse.

A day in this role looks like….

As a Team Leader at Hestia, you will play a crucial role in our Domestic Abuse Service. Your contributions will directly influence the lives of our service users, guiding them towards a path of empowerment and independence.

A day will never look the same and some of the things you can expect to do/be responsible for are:

Oversee the day to day management of the Hackney Domestic Abuse Service.

Manage relationships with key stakeholders in the London Borough of Hackney.

To ensure that all safeguarding requirements are met in line with organisational, local and legal procedures.

Support the Service Manager in managing health and safety, maintenance, rent/charges collection, arrears control, and voids control, across the service.

To plan, negotiate and effectively manage the services finances, keeping expenditure on all elements related to delivery including staffing in line with the contract and annual budget.

To provide management direction, support and advice to the staff team.

To attend meetings or forums addressing the needs of women, young people and children who have experienced domestic violence.

To ensure that staff (including pool workers) and social work students receive a thorough induction and training needs are addressed. 

To ensure that a seamless service is being delivered by working closely with other support providers to have a joined-up approach to addressing support needs.

Ensure that women, young people and children are fully involved in the review, planning and delivery of the service and that they receive the support to do so.

Ensure that Individuals have relevant information about service user activities.

To participate in the out of hours emergency on-call rota.

Why Hestia?

Joining Hestia means more than just a job; it's an opportunity to be part of something bigger. We offer a supportive, inclusive and resolution driven work environment where your contributions are recognised and valued. As a member of our team, you will have the chance to grow both personally and professionally while making a lasting impact on the lives of those we serve.

We are looking for candidates who bring a combination of passion, expertise, and dedication to the table. To excel in this role, you should possess:

Excellent knowledge of the impact of domestic abuse on women and children.

Experience of promoting and developing service user involvement/co production.

Ability to manage staff

Experience of working within a multi-agency setting.

Awareness of risks associated with domestic violence in a working environment.

Knowledge of legal, statutory, regulatory and good practice requirements applicable to the provision of supported housing.

Working knowledge of the relevant housing law and welfare benefits that apply to women and children using the service.

Knowledge of legal remedies available to women experiencing domestic violence.

Previous experience of using computer-based systems to accurately record work and client details

Highly developed interpersonal, written and oral communication skills and ability to manage complex tasks in clearly defined time frames (including accurate records, reports, case notes and interpersonal communication)

To participate in the out of hours emergency on-call rota.

Knowledge and understanding of safeguarding issues and ability to address them appropriately.

Section 7(2) b & e of the Sex Discrimination Act 1975 apply to this position (Only Female applicants Please).

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer…

Hestia is a disability confident employer, committed to the employment and career development of individual with disabilities. As part of this commitment, we operate a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We will also accommodate reasonable adjustment during the selection and interview process and throughout your employment with us