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Service Manager for Children and Young People
2 months ago
At Mind in Bradford, we are seeking a dynamic individual to join our children and young people’s team as a Service Manager. You will play a vital role in leading the operational delivery of the Youth in Mind programme; overseeing subcontracted providers, developing and implementing comprehensive workstreams and mobilising a system-wide approach to improving referral pathways into mental health support. You will work closely with the Senior Service Manager to expand the Youth in Mind programme, enabling us to meet our commitment of improving children and young people services across the district. You will bring a wealth of experience in engagement, relationships and an ability to lead through change.
The role will appeal to those who have…
Strong leadership skills Excellent communication and interpersonal skills A passion for programme management Energy and resilience to lead change A commitment to excellence Initiative and a proactive and solution-focussed approach Confidence in developing new relationships Ability to read, interpret and present data Passion for multi-agency workingImportant information
Probation: 6 months Closing date: Monday 29 July 2024 Interview date: Week commencing Monday 5 August 2024What we offer
Clinical supervision Staff engagement forum Casual dress Hybrid working available for some roles Supportive management team who are committed to enhancing staff wellbeing Opportunities for progression and development Employee assistance programme, including payment towards healthcare expenses, access to GP appointments Eligibility for Blue Light Card Life Assurance Scheme Holiday allowance 25 days plus Bank Holidays (pro rata) increasing to 28 days plus Bank Holidays with service A 4% contributory pension scheme which you will be auto enrolled into (subject to the conditions of the scheme)It is Mind in Bradford’s policy to make reasonable adjustments to enable those with disabilities to undertake the above.
Main purpose of the post
As a Service Manager you will play a vital role in driving the operational delivery of our Youth in Mind partnership; overseeing subcontracted providers, developing and implementing comprehensive workstreams and mobilising a system-wide approach to improving referral pathways into mental health support. The post is integral to the expansion of the Youth in Mind programme, enabling us to meet our commitment of improving access to mental health and wellbeing services for children and young people (CYP). across the Bradford District and Craven.
In this role, you will be part of our CYP team, reporting to the Senior Service Manager, and working across our CYP portfolio. The role requires dedication to delivering customised services and developing new ways of working through robust contract management and system transformation. Additionally, you will be responsible for enhancing relationships with both internal and external stakeholders enabling leadership through change on projects and service development
Key duties
· Work collaboratively with partner organisations, including subcontracted providers, internal and external stakeholders across the system
· Contract-manage subcontracted providers, ensuring high quality support is delivered across the partnership
· Drive implementation of key whole-programme workstreams, including, but not limited to youth voice, trauma-informed approaches, tackling inequalities and workforce development
· Drive implementation of integration efforts with the wider CYP mental health system
· Innovate and implement solutions and system transformations that facilitate positive change
· Ensure accurate and timely data is gathered, collated, analysed and reported as required
· Drive multiple workstreams, delivering to budget and within given timeframes
· Work autonomously using initiative and collaboratively as part of a team
· Lead across our children and young people portfolio
· Complete risk assessment and management plans and work in a multi-agency way to positively manage risk
General duties
· Participate in supervision, training, team meetings and company days and complete training related to the role
· Be familiar with and consistently work within and comply with all Mind in Bradford policies and procedures
· Consistently uphold the standards within the Mind in Bradford ‘Code of Conduct’ and ensure that it is always followed by staff, volunteers and clients.
· Ensure understanding of and compliance with all Mind in Bradford policies and procedures.
· Champion equity, diversity and inclusion in the design, development and delivery of all work.
· Demonstrate a proactive commitment to recognising and responding to safeguarding disclosures and concerns, adhering to Mind in Bradford and local policy and procedure
· Work in alignment with the aims, objectives, and core values of Mind in Bradford
· Undertake any other reasonable duties or tasks deemed necessary by the senior leadership team
