Baggage Coordinator

1 month ago

Heathrow, United Kingdom British Airways PLC Full time
A career without limits
  • Download Job Description

As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain.

It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris.

This originality has been in our blood since day one. It's the spirit we share with the people who fly with us, our partners, and our colleagues.

So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning, or landing us gently in far-flung places, a job at British Airways is yours to make.

We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.

The role: Baggage Coordinator

Located in the Baggage Control Room (BCCR) at Terminal 5, you'll be representing British Airways' Ground Operations department in a multi-user control room environment. Maintaining the link between our operational teams and Heathrow's baggage systems operation, working collaboratively with external stakeholders such as Heathrow Airport LTD and Vanderlande to identify potential issues and develop practical solutions to protect our operating plan and sustain performance.

What you'll do:

Identify & mitigate operational baggage issues whilst working collaboratively with the ops teams to balance performance and revenue.

Identify large groups of customers at risk of misconnecting; work collaboratively with all areas to protect performance and revenue.

Monitor the arrivals schedule, identify delays and short connects, and liaise with line areas to prioritise resources to manage the aircraft turn.

What you'll bring to British Airways:

Excellent IT literacy, compiled with exceptional communication and relationship-building expertise.

Ability to work under pressure within a dynamic operational environment is also critical. 

Your experience:

Experience in Baggage operations and system command and control processes is essential. 

Experience in managing BAU and disruption events.

Experience in working within a multi-user control room environment.

Experience of BA Baggage operation at LHR or similar is desirable.

Possess a proactive and positive attitude taking ownership of any issues to deliver a resolution.

Inquisitive nature, wanting to interrogate data and develop solutions to improve performance.

Strong understanding of airport systems.

Ability to hold an airside pass.

Full UK driver's manual license is valid for more than 06 months with a maximum of 03 points (or equivalent) to enable an airside driving permit.

Willing and able to work shifts covering 7 days a week, 365 days a year.

What we offer:

We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary.

From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted Hotline' airfares per year for yourself, friends, and family.

At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.

We never stand still, and we don't expect our people to either.

Inclusion & Diversity

We recognise that all our colleagues are uniquely different and bring their originality, creativity, and identity to work. We encourage people from all backgrounds to be part of our journey to become a Better BA.

Find out more

  • Baggage Coordinator

    1 week ago

    Heathrow, United Kingdom British Airways Full time

    A career without limits - Download Job Description As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris. This originality has been in...

  • Test Manager

    2 weeks ago

    Heathrow, United Kingdom MJM Industrial Ltd Full time

    Test Manager Heathrow Permanent £65k - £70k MJM Industrial are looking for an experienced Test Manager for a permanent position with a market leading, global operation company based at Heathrow. The ideal candidate will have a background in testing/commissioning with automated systems or baggage handling. The test manager coordinates and is responsible...

  • Test Manager

    2 weeks ago

    Heathrow, United Kingdom MJM Industrial Ltd Full time

    Test ManagerHeathrowPermanent£65k - £70kMJM Industrial are looking for an experienced Test Manager for a permanent position with a market leading, global operation company based at Heathrow.The ideal candidate will have a background in testing/commissioning with automated systems or baggage handling.The test manager coordinates and is responsible for the...

  • Resource Planning Coordinator

    2 weeks ago

    Heathrow, United Kingdom British Airways Full time

    This is a key time to be joining British Airways as we Build a Better BA. We take huge pride in our past - but we’re looking to the future as an airline that loves embracing the best of modern Britain. Our country’s creativity, diversity, style, wit and warmth are the same special qualities that make us who we are. If you’re made of the same qualities...

  • Ground Operations Lead

    1 week ago

    Heathrow, United Kingdom British Airways Full time

    **Location: Heathrow** **Full time - Permanent** **Salary - basic salary £31,276 per annum plus shift pay** **Shift Pattern**:Must be willing and able to work early and late shifts covering, 7 days a week, 365 days a year. This is an excellent opportunity to join the fast-paced team at British Airways, Heathrow. We have a Ground Operations Lead role...

  • Project Design Engineer

    2 weeks ago

    Heathrow, United Kingdom MJM Industrial Ltd Full time

    Project Design EngineerHeathrowPermanent£55k – 60kMJM Industrial are currently recruiting for an experienced Project Design Engineer to work directly for a market-leading global operation.Applying applicants must have design experience with baggage handling systems automation projects.RESPONSIBILITIES The role will be assigned to the UK Engineering...

  • Resource Delivery Coordinator

    2 weeks ago

    Heathrow, United Kingdom British Airways Full time

    This is a key time to be joining British Airways as we Build a Better BA. We take huge pride in our past - but we’re looking to the future as an airline that loves embracing the best of modern Britain. Our country’s creativity, diversity, style, wit and warmth are the same special qualities that make us who we are. If you’re made of the same qualities...

  • Ramp Allocator

    2 weeks ago

    Heathrow, United Kingdom Red Sky Personnel Ltd Full time

    **Job Title: Allocator** **Department: Ground Handling** **Location: Heathrow Airport** **Salary: £36,000 package plus Airline concessions following probation period** Our client, is a leading ground handling service provider at Heathrow Airport, committed to delivering exceptional service to our clients. With a strong focus on safety, efficiency, and...

  • Integration Project Manager

    5 days ago

    Heathrow, United Kingdom MJM Industrial Ltd Full time

    Integration Project Manager Heathrow Permanent £75k – £90k per annum MJM Industrial are currently looking for an experienced Integration Project Manager, for a permanent position with a market leading, global operation at Heathrow. The ideal candidate will an educational background in mechanical and electrical engineering. Broad technical knowledge of...

  • Resource Planning Coordinator

    2 weeks ago

    Heathrow, United Kingdom British Airways Full time

    This is a key time to be joining British Airways as we Build a Better BA. We take huge pride in our past - but we're looking to the future as an airline that loves embracing the best of modern Britain. Our country's creativity, diversity, style, wit and warmth are the same special qualities that make us who we are. If you're made of the same qualities as us,...

  • Resource Planning Coordinator

    3 days ago

    Heathrow, United Kingdom British Airways Full time

    This is a key time to be joining British Airways as we Build a Better BA. We take huge pride in our past - but we’re looking to the future as an airline that loves embracing the best of modern Britain. Our country’s creativity, diversity, style, wit and warmth are the same special qualities that make us who we are. If you’re made of the same qualities...

  • Resource Delivery Coordinator

    2 weeks ago

    Heathrow, United Kingdom British Airways Full time

    This is a key time to be joining British Airways as we Build a Better BA. We take huge pride in our past - but we're looking to the future as an airline that loves embracing the best of modern Britain. Our country's creativity, diversity, style, wit and warmth are the same special qualities that make us who we are. If you're made of the same qualities as us,...

  • Commercial Manager

    4 weeks ago

    Heathrow, United Kingdom MJM Industrial Ltd Full time

    MJM Industrial are currently recruiting for a Commercial Manager to work directly for a global market leader in automation systems and solutions for customers within the Airports, Parcel & Warehousing sectors striving to improve the competitiveness of our customers through Value Added logistic process automation. Working within project execution team the...

  • Integration Project Manager

    5 days ago

    Heathrow, United Kingdom MJM Industrial Ltd Full time

    Integration Project ManagerHeathrowPermanent£75k – £90k per annumMJM Industrial are currently looking for an experienced Integration Project Manager, for a permanent position with a market leading, global operation at Heathrow.The ideal candidate will an educational background in mechanical and electrical engineering. Broad technical knowledge of...

  • Project Planner

    1 month ago

    Heathrow Villages, United Kingdom MJM Industrial Ltd Full time

    Project Planner Heathrow £60k - £70k MJM Industrial are currently recruiting for a Planner to work directly for a global market leader at Heathrow Airport. The project planner will be responsible for accurately creating and managing project schedules, resource allocations, and timelines to ensure the completion of any project assigned to. This will be...

  • Project Planner

    4 days ago

    Heathrow Villages, United Kingdom MJM Industrial Ltd Full time

    Project Planner Heathrow £60k - £70k MJM Industrial are currently recruiting for a Planner to work directly for a global market leader at Heathrow Airport. The project planner will be responsible for accurately creating and managing project schedules, resource allocations, and timelines to ensure the completion of any project assigned to. This will be...

  • Project Planner

    3 weeks ago

    Heathrow Villages, United Kingdom MJM Industrial Ltd Full time

    Project PlannerHeathrow£60k - £70kMJM Industrial are currently recruiting for a Planner to work directly for a global market leader at Heathrow Airport.The project planner will be responsible for accurately creating and managing project schedules, resource allocations, and timelines to ensure the completion of any project assigned to. This will be critical...

  • Project Design Engineer

    3 weeks ago

    Heathrow Villages, United Kingdom MJM Industrial Ltd Full time

    Project Design Engineer Heathrow Permanent £55k – 60k MJM Industrial are currently recruiting for an experienced Project Design Engineer to work directly for a market-leading global operation. Applying applicants must have design experience with baggage handling systems automation projects. RESPONSIBILITIES The role will be assigned to the UK Engineering...

  • Information Manager/Asset Integrator

    2 months ago

    Heathrow, United Kingdom MJM Industrial Ltd Full time

    MJM Industrial are currently recruiting for an Information Manager/Asset Integrator to work directly for a global market leader in baggage handling systems for airports, and sorting systems for parcel and postal services. Working within the APS UK Project Execution team the information management team support all project delivery with handover and project...

  • Information Manager/Asset Integrator

    4 weeks ago

    Heathrow, United Kingdom MJM Industrial Ltd Full time

    MJM Industrial are currently recruiting for an Information Manager/Asset Integrator to work directly for a global market leader in baggage handling systems for airports, and sorting systems for parcel and postal services. Working within the APS UK Project Execution team the information management team support all project delivery with handover and project...