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Lettings Administrator Until March '25

3 months ago

Wakefield, United Kingdom Goodman Masson Full time

Together Housing is seeking a Lettings Administrator to join our team. As a leading housing association in the North of England, Together Housing is dedicated to providing high-quality homes and services to our residents. With over 38,000 homes under management, we are committed to making a positive impact on the communities we serve.

In this role, you will be responsible for:

  • Activating and maintaining applications for housing for the group
  • Supporting customers over the phone with lettings queries
  • Providing administration support to the Lettings Co-ordinator and Lettings Manager
  • Assisting Lettings Advisors with their administrative tasks
  • Organizing and minuting team meetings
  • Keeping void phases up to date
  • General typing and mail merge tasks
  • Photocopying and collating information for allocations
  • Scanning documents onto systems and maintaining an efficient filing system

To be successful in this role, you will need:

  • Basic housing legislation knowledge
  • A working knowledge of Microsoft Office applications, specifically Word, Excel, Outlook
  • Ability to undertake and interpret numerical calculations
  • Strong written and numerical skills
  • Excellent customer service skills
  • Understanding of a high-performing environment

Requirements

Requirements:

  • Basic housing legislation knowledge
  • Working knowledge of Microsoft Office applications
  • Ability to undertake and interpret numerical calculations
  • Strong written and numerical skills
  • Excellent customer service skills
  • Understanding of a high-performing environment

Benefits

In return, we are offering the successful candidate in the Lettings Administrator role

  • Salary of £23,088 per annum
  • Annual pay scale increase
  • 27 days holiday (rising to 32 over 5 years' service) + bank holidays
  • Hybrid based from out Wakefield office - Mainly working from home, 2 team meetings in office per month.
  • You will be working 37 hours per week, Monday - Friday (9-5). Working arrangements are flexible in line with our Smart Working culture so that we deliver an excellent and accessible service for customers.
  • Wide range of technical, professional, and personal development training opportunities
  • Attractive pension scheme
  • Health and wellbeing benefits including access to GPs
  • A range of financial and lifestyle benefits including cycle to work, vehicle leasing and financial advice
  • We have a range of staff support networks, including menopause, culturally diverse, LGBTQ+ and disability.
  • To view the full range of our award winning benefits click on the Employee Benefits Link

THG reserves the right to close this vacancy early if sufficient numbers of applicants are received. Therefore, please apply without delay

Please ensure you fully answer the questions on the application form.