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Customer Service Administrator
2 months ago
Exciting Opportunity Alert
Customer Service Administrator
Salary: 24,000
Location: Birmingham City Centre
Hours: Monday to Thursday 8.30am-5pm Friday 8.30am-4pm
Company Benefits: 26 days annual leave plus bank holidays, Fantastic Company Pension Scheme Enrolment of 8%, Company performance-based bonus twice a year
Are you a reliable, highly motivated, and enthusiastic individual who enjoys interacting with customers? Do you possess excellent sales and administration skills? Look no further, as we have the PERFECT role for you
Our client, a leading design and manufacturing company who have been established for over 30 YEARS are currently looking for a talented Sales Administrator to join their dynamic team and support the sales team in managing administrative tasks, coordinating sales activities and providing excellent customer service.
What you'll be doing:
Efficiently turn customer enquiries into orders and provide exceptional support to the existing sales team.
Handle customer inquiries via email, telephone
Provide quotations and product information to close sales
Follow up on quotations and generate further business
Process sales enquiries and orders accurately and efficiently
Manage inbound and outbound calls to new and existing customers
Resolve customer complaints and issues to ensure satisfaction
Liaise with internal departments to communicate order requirements
Assist other departments with sales-related tasks
Maintain good housekeeping of files and paperwork systems
Provide feedback on potential quality improvement areas
Is this you?
Ability to multitask and work efficiently under your own initiative.
Good listening skills and effective communicator
Proficient with Microsoft Office (Outlook, Word, Excel)
Strong proficiency in mathematics and English
Excellent organisational and time management skills
Able to commit to an office-based role 5 days per week
Working in a small friendly and well established team in the heart of Birmingham City Centre this is an amazing opportunity to join a thriving organisation and contribute to their continued success.
If you are ready to take your sales and administration skills to the next level, apply now or contact Sophie Pugh on (phone number removed) or (url removed)
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
