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Customer Service Advisor

2 months ago


Warwick, United Kingdom SVB Solutions Full time

Hybrid 2 days working from home (WFH)

£24,000 plus private healthcare, death in service, critical illness, employee discounts, social events and more

Are you looking for a Customer Service role that offers a great work-life balance, with no shifts or weekend work? Do you want a clear path for career progression and structured training? You would be based in modern offices in Warwick with free parking and easy access to the A46, Warwick town centre, and walking distance from Warwick Parkway train station.

If you re currently in customer service, retail, hospitality or healthcare and looking for an office-based role, full training is provided to support your transition.

As a Customer Service Advisor, you ll assist clients through inbound/outbound calls, live chat, email, and web inquiries, while managing administrative tasks.

To be successful as a Customer Service Advisor you will need:

  • GCSEs in English and Maths.
  • Strong communication and interpersonal skills with a confident, positive attitude.
  • Previous experience in customer service, problem resolution, contact/call centres, administration, office management, hospitality, retail, or healthcare.
  • Proficiency in Microsoft Office and general IT literacy.
  • Ability to multitask, input data, and engage in conversations effectively.

If you're ready to take the next step in your career with a well-established and successful company, apply today