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Business Support Assistant

1 month ago

Braintree, United Kingdom Essex County Council Full time

Business Support Assistant

Braintree District Council

Permanent, Full Time

£24,505 to £27,571

Location: Braintree

Closing Date: 19/08/2024

Essex County Council (ECC) are delighted to be supporting Braintree Council to recruit this Business Support Assistant.

To Apply for this role please click here: Business Support Assistant

The Opportunity:

We have an exciting opportunity for a Business Support Assistant to join our Operations team.

Providing administrative support across our Parks and Open Spaces, Waste, Commercial and Street Scene Enforcement teams, you will act as a point of contact for customers and offer advice and assistance on a range of queries.

You will also organise and take minutes at meetings, develop and maintain databases, prepare paperwork and reports and raise and process invoices.

This is a permanent, full time role. We offer flexible working arrangements, with a mix of home and office working.

Experience:

With proven administration and customer service experience, you will have excellent verbal and written communication skills and good working knowledge of Microsoft Office.

You will also have the ability to work both independently and as part of a team and have a flexible and pro-active approach to your work.

In return, you'll receive a competitive salary, benefits and a commitment to your continuing development.

Accountabilities:

  • Act as the initial point of contact for all customers contacting Operations by telephone.
  • Respond to all customers in a prompt, efficient and courteous manner, ensuring that messages are relayed to the appropriate officer(s) for action.
  • General Administration duties, including telephone, E-Mail, minute taking, typing, and filing for Operations.
  • Provide administrative support for all the teams within Operations by providing information/advice (either verbally or in writing).
  • Organise meetings, prepare agenda and take minutes/action points for meetings as directed by the Business Support Supervisor.
  • Develop and maintain various departmental information systems, e.g. databases, spreadsheets, ensuring that up-to-date information is recorded and retrieved.
  • Where requested, prepare relevant paperwork and reports, maintaining accuracy and ensuring that deadlines are met on software systems such as Collective and Pentana.
  • Raise orders using eProcurement and process invoices.
  • Take a lead role in the delivery of specific activities (to be determined by the Business Support Supervisor).
  • Provide information, as required to enable statutory returns to be completed.
  • Assist in relief duties in the absence of colleagues within the Strategic and Business Development Team.

    If you would like an informal chat about the post, please contact Nikita Matthews via email Nikita.matthews@braintree.gov.uk

    Why choose Braintree District Council?

    Braintree is an ambitious and dynamic Council and is becoming one of the fastest growing Districts in the East of England with three growing towns, London just 45 minutes away and the district located directly between the international transport centres of Stansted Airport and Harwich and Felixstowe International Ports. We have a deserved track record for delivering and a strong reputation within the business community.

    Braintree District Council is a great place to work. We pride ourselves on our creative, innovative, and forward-thinking approach which is led by our employees. We are committed to having an engaged workforce who understand our strategy and how they can help deliver it. Some of the benefits of working for Braintree District Council are:

    * Competitive pay and benefits * Flexible working * Free parking

    * Local government pension scheme * Learning and development for all employees * Employee discounts scheme * Employee recognition scheme

    * Extensive health and wellbeing programme including discounted gym membership

    To apply, click here: Business Support Assistant

    Closing date for receipt of applications: Midnight on Monday 19th August 2024

    Interviews will take place on 29th & 30th August 2024


    Please Note - Essex County Council is advertising this role on behalf of Braintree District Council and if successful you will be employed by Braintree District Council.