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Administrative Officer in Pontypridd

3 months ago

Pontypridd Rhondda Cynon Taff, United Kingdom Rhondda Cynon Taf Council Full time

Purpose of the post:

To support the Coroner Service Manager and deliver an efficient and reliable service to HM Senior, Area, Assistant Coroners, and service users including bereaved families.

What you will deliver:

Deal with hospital referrals – creating a new case on Civica and entering key information before referring to Coroner’s Officers.

Deal with all Form A paperwork and issue to Registrars.

Deal with all Post Mortem results coming in via the NWIS Portal, entering onto CIVICA and referring to the Coroner.

Deal with all Form B paperwork, issuing to Registrars, Mortuaries and Funeral Directors where possible.

Process all cases going to Investigation and Inquest date – updating Court calendar with Openings, issuing letters, Interim Death Certificates and HTA Forms to Next of Kin and relevant paperwork to Mortuaries and Funeral Directors.

Deal with all Post Mortem Reports coming in via NWIS Portal, scanning and attaching to CIVICA and forwarding to Coroner/ Officers.

Deal with Tissue request forms – issue to hospitals and deal with requests for missing forms.

Maintain Coroner Referrals (and Admin when required) inbox and deal with queries accordingly.

Deal with queries from Funeral Directors, GPs, Consultants etc and advise accordingly (i.e. to refer to Coroner’s Officers, advise of status of case, etc)

Deal with incoming notification of Treasure cases, updating Finder and landowner.

Deal with paperwork following conclusion of Treasure Case Inquest and notifying the relevant parties.

Carry out general admin duties when required – answering telephone, dealing with mail etc.

To undertake such other duties and responsibilities commensurate with the grade, as may be reasonably required by the Service Director, or as a mutually agreed development opportunity.

To comply with the Council’s Health and Safety Policies and procedures and undertake any relevant health and safety duties in accordance with local arrangements.

To support the Council to play its part in tackling Climate Change and meeting its Carbon Reduction targets across the services it delivers and also in the goods and services it buys or commissions from other organisations.