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Operations Administrator

4 months ago

City, United Kingdom Hays Business Support Full time

Your new company
We are currently recruiting for an exciting opportunity for an Operations Administrator to be an integral part of the Senior Leadership office.
This organisation helps to support vulnerable individuals who are victims of domestic violence, trafficking and survivors of modern day slavery. They currently support victims by providing support through their outreach service and accommodation sites across West Yorkshire.

Your new role
Based in the senior leadership office, the post holder will be responsible for a range of administrative duties as well as generally supporting the Operations Manager. This position requires excellent administration skills and a flexible and self-starter approach to work. In addition to administrative tasks, reception cover work will be required.
The role will include quality assessment work of client records on a case management system, such as reviewing needs assessments, generating reports, conducting spot checks, reconciling internal and external datasets, analysis and updating of client records. The postholder will be required to provide reports to the operations manager and other external agencies.
The role will require meeting various internal deadlines and external deadlines are met, ensuring key Performance Indicators and contractual obligations are met. It will also involve the management of internal and external registers and assisting with data compilation. Other general administrative duties will be required, such as, filing, copying and scanning. This role will involve working with teams across the organisation and liaising with the senior administrator to handle requests and queries from the Operations Manager.
Reception work will include answering and directing phone calls, acting as a point of contact for clients and external agencies that call our reception line. Welcoming visitors into the building, organising security clearance.
What you'll need to succeed
A minimum of 2 years in a similar roleExperience of:
Admin or assistant experience
Excellent time management skills and ability to multitask and prioritise work.
Excellent attention to detail and quality assurance
working autonomously and in teams
Organisational and planning skills
Proficient in MS office-namely outlook, word and excel.
Working with confidential information
Liaising with staff and external organisations
Reception duties
Handling of confidential data
What you'll get in return
Competitive salary, free parking, generous holiday entitlement
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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