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Resource Support Officer in Cardiff

1 month ago

Cardiff, United Kingdom Hoop Recruitment Full time

Role: Resource Support Officer Salary: £23k (negotiable DOE)Shift pattern: Monday - Friday 8.30am-5.00pm (City Road, Cardiff, CF24 3DL)Hoop Recruitment Ltd are seeking a Resource Support Officer to join our wonderful Nursing & Healthcare Division. This is a new, exciting opportunity to be part of a driven & dedicated team. Job Summary:As a Resource Support Officer, you will be instrumental in ensuring the compliance and efficient management of our candidate pool. This role requires meticulous attention to detail, excellent organisational skills, and a proactive approach to handle various aspects of candidate compliance, shift management, and profile administration. Responsibilities include but are not limited to:

  • Candidate compliance (DBS checks, NMC PIN checks etc)
  • Shift confirmations
  • Confirming weekend bookings with candidates
  • Profile sheet management
  • Payroll (in times of annual leave)
Additional tasks will also include answering calls/message taking, posting timesheets, stock management, creating ID badges, sending of uniforms, preparing merchandise for clients, supporting with audits.On-call participation will also be required with an expectation of around 1 in 5/6 weeks.We're looking for:
  • Excellent attention to detail
  • Excellent communication skills both with internal and external stakeholders
  • Excellent customer service skills
  • Ability to manage multiple tasks/projects simultaneously
  • Ability to prioritise work and meet internal and external deadlines
  • Great problem solver
  • The ability to work independently and as part of a wider team
Hoop Behaviours:
  • Empathy
  • Expertise
  • Drive
  • Integrity
We place great emphasis on maintaining these behaviours, as they form the cornerstone of your employment with us and as our Resource Support Officer, you would need to embody these behaviours.Why join Hoop Recruitment:Hoop Recruitment was established in 2016, we are proud to be an award-winning recruitment company that is revolutionising the perception of recruitment. In 2022, we were honoured with the prestigious title of fastest-growing business in Cardiff, a testament to our dedication and success. We put people first. Always. These are just a sample of the incredible, industry-leading benefits you can expect:Benefits include:
  • Annual bonus scheme
  • 25 days annual leave plus BH (inc Hoop Day and birthday leave) pro rata
  • Unlimited annual leave purchase
  • Enhanced sick pay.
  • Enhanced maternity / paternity leave
  • Pawternity policy
  • Free volunteer day
  • Incentives including anniversary gifts.
  • Free financial advice
  • MediCash Plan
  • Employee Assistant Programme
And here are the really important things that we offer you from day 1:TRUSTHONESTYA CLEAR PROGRESSION PLANDo you want to be part of something brilliant? Apply now for a confidential conversation about this opportunity and to see a full job specification. Email for more information, call the office on or connect with me on LinkedIn and drop me a DM.