IT Training

4 weeks ago


Cardiff, United Kingdom NHS Wales - Cardiff and Vale University Health Board Full time

Develop and deliver training solutions for CAV UHB and national IT systems in all training settings (one-to-one, classroom, seminar)

Provide first line support across all platforms for CAV UHB and national IT systems.

Provide and receive complex and/or sensitive information on a range of IM&T matters and systems

Provide Implementation support and training when new system updates are made

Provide Business Analyst support to Project Management Office to ensure Project Briefs are ready for presentation to Senior Management Team

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Main duties of the job

This diverse role will require a range of digital, interpersonal and change skills as you support the Implementation Team Manager to train, support and enhance transformational digital systems.

The ideal candidate must be dynamic, resilient and have a flexible approach to working, along with excellent communication and organisational skills.

Experience in the training / delivery / support of digital technologies is essential as well as experience with Digital implementation projects. The role will act as a first-line system administrator and trainer for many patient systems.

The role will contribute to the delivery of local and national IT strategies at all levels across the Health Board. This will be through the training, support and implementation of a range of digital projects - in co-operation with the Implementation Team Manager - to drive service efficacy. Training and support will be focused on releasing benefits envisaged in the strategies and business plans from both the NHS Wales Informatics Service and Cardiff and Vale UHB Digital Services.

A key part of this role will be to contribute on projects that align with local and national strategy. This will be through working closely with the Senior IT Training and Implementation Officer, Implementation Team Manager and service users of all levels to support and implement projects that achieve and deliver benefits aligned with the strategy.

Working for our organisation

Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 15,000 staff, providing over 100 specialist services.   Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services.

Our mission is  “Caring for People, Keeping People Well”, and our  vision is that every person’s chance of leading a healthy life should be equal.   As an organisation we are unashamedly ambitious for our population’s health, rising to the challenges of today and tomorrow through our 10-year strategy, Shaping our Future Wellbeing.    We are contributing to a healthier Wales with great emphasis placed on innovation and improvement, learning from around the world and leading the way in clinical research.   Partnership working is strong at Cardiff and Vale, and we work closely with our staff and our community.    

Cardiff, the thriving Welsh capital, is a fantastic city to live and work in with an abundance of sports, arts and cultural attractions.    Situated to the west of Cardiff, the Vale of Glamorgan offers a combination of beautiful Welsh countryside and a dramatic natural coastline.  Whether city life or rural living, Cardiff  and the Vale offers the best of both worlds.


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