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Claims Administrator

4 months ago

Bristol Bristol, United Kingdom Pertemps Full time
Our client in central Bristol has an opportunity for a Claims Handler to join their friendly team

This is a permanent full time role, working 35 hours per week Monday - Friday, 9 to 5.
The salary on offer is circa £25,000 per annum depending on experience
The role will be office based x 3 days per week, with flexibility to work remotely x 2 days per week.
Offices are Central Bristol location
Holidays are 25 days plus Bank Holidays, plus your birthday off.
You will receive other benefits including:
  •  Contributory pension (up to 12%)
  •  Private Medical Insurance (applicable after probationary period)
  •  Various discounts on retail, hospitality, fitness as well as training courses
  •  Regular socials
  •  Summer and Winter parties
  •  Death in Service


The Job Role
  •  You will administer a range of claim types such as sickness, medical, cancellations, maturities and deaths claims with a particular focus on Income Protection related claims.
  •  Carry out assessment and investigation of claims and maintain accurate and organised records for all claim activity.
  •  Use effective information gathering methods to allow for the claim to be assessed to ensure that the necessary requirements are met and informative updates are provided to the claimant
  •  Provide accurate and consistent decisions in line with expectations whilst delivering an empathetic, supportive and efficient claim service for the customer
  •  Ensuring claims decisions and general administration work is completed accurately and efficiently whilst working collaboratively with other team members to streamline processes
The Person
  •  Excellent attention to detail
  •  Strong Customer Service Skills
  •  A friendly, professional manner with a can-do attitude and good use of initiative
  •  A team-player who is happy to get stuck in where needed
  •  Experience in a claims role isn't necessary but is advantageous
  •  Experience within Financial Services is beneficial

Please apply to begin a conversation