Customer Service Advisor â Pertemps Medical â Hybrid Working

1 month ago


Milton Keynes Buckinghamshire, United Kingdom Pertemps Full time
Customer Service Advisor â Pertemps Medical â Hybrid Working - Milton Keynes

Company: Pertemps Medical
Job title: Customer Service Advisor
Salary: £26,500
Contract length: Permanent
Contract type: Full time
Rota: 4 days office-based and 1 day from home
Location: Milton Keynes
Start Date: ASAP
Annual Leave: 22 days + 8 bank holidays & your birthday off after 1 yearsâ service

We are looking to appoint an organised and confident customer service advisor with excellent communication skills to join our expanding projects team based in our Milton Keynes offices.

Key Responsibilities
  • Liaising and supporting our Project Manager
  • Chasing medical reports completed by our Assessment team
  • Ensuring we stick to the client's strict SLA report timelines
  • Troubleshooting problems as they arise within the project
  • Obtaining the medical team's availability to complete reports
  • Supporting our compliance team when required
  • Pre-qualification and booking in interviews for candidates interested in being part of the project
 The applicant considered will:
  • Have great communication skills and be used to speaking with professionals on the phone
  • Be very organised and attentive
  • Have a confident and enthusiastic phone manner  
  • Reliable and good time management
  • Happy to deal with medical report writerâs questions outside of working hours where necessary
 Company Overview

Pertemps Medical is a market leading supplier of both domestic and international medical recruitment services, dedicated to delivering the highest standards to its client base within the NHS, public and private sectors. Pertemps Medical is the recruiter of choice for healthcare employers that hire exceptional medical Doctors, Nurses and AHP's.

The Pertemps Group is the largest privately owned staffing specialist company in the United Kingdom. Pertemps has over 200 branches nationwide to enable us to support our clients on a national basis, combined with local knowledge and support.

The Pertemps Medical head office, located in Milton Keynes, is the central hub of our business where we coordinate all of our medical recruitment projects.

If youâre interested in being part of a new and exciting team at Pertemps Medical, please get in touch below.

Please email your CV to:

Sales Director: Adam Spenceley
Email: adam.spenceley@pertempsmedical.co.uk

 

 



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