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Operations Manager for Clinical Services Primarily Insourcing

2 months ago

Milton Keynes, United Kingdom Pertemps Medical Full time
Operations Manager for Clinical Services (Primarily Insourcing) – Pertemps Medical - Milton KeynesCompany: Pertemps Medical Job title: Operations Manager for Clinical Services (Primarily Insourcing)Salary: £40k-£50k + Commission Contract type: Permanent Contract Hours: Full-time 40hrs per weekLocation: Milton Keynes Office/Hybrid working although remote working considered  Start Date: ASAP Job DescriptionPertemps Medical is going through an exciting period of growth and change. We are seeking to add to our brilliant Clinical Insourcing Team to support our significant multiyear investment and expansion plans – building upon our strong ethos of patient safety, high clinical standards, robust team support, and sector-leading dynamism.We are looking for an experienced Operations Manager to set up and run our NHS Clinical Insourcing contracts. In addition to this, the successful candidate will also be expected to aid in the smooth running of additional Clinical Services procured by our Business Development Teams.Key Responsibilities Operational Management and Planning
  • Operationally manage clinical services to deliver excellent patient care effectively and efficiently
  • To manage the setup of new clinical services and maintain service standards throughout the contract
  • Project planning and effective communication between Pertemps Medical, NHS Trust/Health Board and clinical teams to ensure service delivery timeframe are met
  • Deliver operational key performance indicators agreed within the contract
  • Ensure systems are in place to monitor and evaluate performance against service objectives
  • Develop and maintain effective communication both within the services and with relevant teams.
  • Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance and service expansion
  • Able to provide/organise “on-call” support to teams as required by the organisation
  • To lead and motivate the operational team support (service coordinators) to ensure a high standard of professionalism, efficiency, effectiveness, and innovation in the delivery of patient care
  • To support the Clinical Governance Lead with complaint/incident and compliment management following Pertemps Medical Insourcing policy and procedures
  • To support the Head of Clinical Services with the operational element of tender submissions e.g. capacity planning/operational setup capabilities.
  • To promote Equality, Diversity & Inclusion, Health & Safety, Quality & Continuous Improvement across the Clinical Services division and the wider Pertemps Medical company.
  • To support the ongoing development of the Clinical Services division and future projects e.g., CQC (Care Quality Commission) registration/introduction of digital/patient outcome systems.
Must-Have:-          Experience of running clinical services within an NHS Trust/private hospital or                    insourcing/outsourcing company.-          Extensive knowledge of the NHS and patient pathways in multiple specialties-          Excellent communication skills-          Excellent organisational skills-          Working to KPIs-          Contract management experience-          Excellent IT skillsCompany OverviewPertemps Medical is a market-leading supplier of both domestic and international medical recruitment services and clinical services, dedicated to delivering the highest standards to its client base within the NHS, public and private sectors. Pertemps Medical is the provider of choice for healthcare employers that hire exceptional medical Doctors, Nurses and AHPs. The Pertemps Group is the largest privately owned staffing specialist company in the United Kingdom. Pertemps has over 200 branches nationwide to enable us to support our clients on a national basis, combined with local knowledge and support. The Pertemps Medical head office, located in Milton Keynes, is the central hub of our business where we coordinate all of our medical recruitment projects.If you’re looking to take that next step in your career and be a part of a dynamic team, get in touch today:Head of Clinical Services: Claire DraycottTel:Email: