People Change Advisor

1 week ago

Bradford, United Kingdom Liberty Global Full time

We’re looking for a People Change Advisor to join us in Bradford on full-time permanent basis.

You will deliver high quality and consistent Employee Services advice, support and resolution to all employees, people managers and outside parties across the end-to-end employee lifecycle spectrum. Through the application of People/Shared Services policies and procedures with the purpose of making our Shared Service Centre a great place to work and delivering a great experience to our employees, in a way that improves their effectiveness day to day.

Liberty Global Shared Service Centre (LGSSC) acts as a central specialty service supporting the wider Liberty Global group with specialisms in areas of Finance, Accounting, People, Legal & Systems. This central team supports a number of businesses across the Liberty Global footprint including Virgin Media.

It is an exciting time to join us on our journey as we continue to grow our services; offering a wide range of opportunities to experienced talent who embrace a culture of change & collaboration.

What will you be doing?

Resolve day to day employee and line manager service enquiries, issues and complaints, identifying and escalating any issues and incidents as appropriate

Supporting line managers and employees with generalist people support including, absence/performance management and misconduct guidance

Supporting Managers through organisational change management particularly relating to TUPE, restructures and redundancies.

Producing redundancy calculations and other exit costs inc. settlement agreements.

Ensure the contact management system reflects the nature of the query to ensure a high level of satisfaction

Liaise with employees, managers, people team as required and to ensure smooth operation of transactional services and advice

Ensure all corporate policies, standards and agreed People/Shared Service processes are understood by employees and people team, rectifying any non-conformances and making approved amendments where vital

Deal with and follow statutory obligations under PAYE and pensions as required.

Effectively process pay data, documentation and information and instruct payroll accordingly to ensure timely and accurate production of the payrolls.

Deal and comply with statutory obligations under PAYE and pensions as required.

Coach and mentor new colleagues

We tend to look for people with:

Essential:

Must have a minimum L3 CIPD qualification

Experience in understanding and production of redundancy calculations and other exit costs

An understanding of the HR employee lifecycle

Strong telephone and email communication skills, capable of delivering advice guidance and handling challenging conversations over the phone at pace.

Desirable:

An interest in understanding of employment law, its application and best practice.

Experience of providing relevant advice on policy and process to line managers and employees.

What’s in it for you?

Competitive salary.

Hybrid working (2 days office based and 3 remote).

25 days annual leave with the option to purchase 5 more.

Access to wellbeing and mental health benefits such as the Calm app, personal medical, critical illness cover and dental insurance.

Matched pension contribution up to 10%.

Access to our car benefit scheme.

Access to our online learning platform to continue to develop and grow your career with us.

The chance to join an innovative, fast-paced and passionate team.

Who we are:

We’re building Tomorrow’s Connections Today, bringing people together through the power of our technology.

Liberty Global is a world leader in converged broadband, video and mobile communications and an active investor in cutting-edge infrastructure, content and technology ventures.

With our investments in fibre-based and 5G networks we play a vital role in society, currently providing over 85 million fixed and mobile connections and rolling out the next generation of products and services, while readying our networks for 10 Gbps and beyond.

We’re creating national champions, combining the best broadband and mobile networks under brands such as Virgin Media-02 in the UK, VodafoneZiggo in The Netherlands, Telenet in Belgium, Sunrise in Switzerland, Virgin Media in Ireland and UPC in Slovakia.

Liberty Global Ventures, our global investment arm, has a portfolio of more than 75 companies and funds across content, technology and infrastructure, including strategic stakes in ITV, Univision, Plume, Lionsgate and the Formula E racing series.

Our scale enables us to transfer knowledge and expertise across our operations and investments, creating a dynamic family of brands united in the pursuit of innovation and excellence.

And we’re prioritising diversity, equity and inclusion in our workplace and communities, while reducing our impact on the environment. We are using technology as a force for good; for our people, our partners and the planet.

Liberty Global is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for our people. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process. We’re 100% committed to having a workforce that represents every part of our society. So we’re keen to hear from candidates of all background and circumstances.

REQ_00036578

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