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Trilingual Customer Service Advisor

2 months ago

Watford, United Kingdom French Selection Full time

FRENCH SELECTION (FS)

Trilingual Customer Service Advisor
Salary: up to £30,000 per annum
Location: Watford
Hybrid working available
Ref: 8146CS

To apply using our preferred format, please visit French Selection website, got to the vacancies page, search job reference: 8146CS

The Company:
A well-established and award-winning company with international operations.

Main Duties:
To provide excellent customer service and administrative support.

The Role:
- To manage the ordering process from initial enquiry to delivery
- To support the technical team with opening and updating tickets for technical enquiries
- To manage existing accounts and client contract information
- To manage credit or debit notes
- To coordinate deliveries in line with client requirements and update client accordingly
- To liaise with other departments regarding client requirements or changes and communicate accordingly
- To respond to incoming enquiries and provide excellent customer service

The Candidate:
- Fluent in TWO of the following: Polish, French, Spanish, German or Italian (written and spoken) - Essential
- Previous experience in customer service and/or sales support - Essential
- Proactive, confident and dynamic personality
- Excellent communication skills and a team player
- Computer literate (MS Office, Internet)
- Able to work in a fast -paced environment

The Salary: up to £30,000 per annum

French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.